Carvana · 1 week ago
Inside Sales Representative
Tulsa, OK
Full-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expCarvana is an industry leader in vehicle services and is looking for an Inside Sales Representative to build and maintain customer relationships to grow the auction business. This role involves providing exceptional customer service, contacting dealers to develop sales, and ensuring overall sales goals are met.
AutomotiveAutonomous VehiclesE-Commerce
Responsibilities
Provide excellent customer service:
Make sure customers receive prompt, efficient and courteous attention by providing excellent customer service and responding to phone calls, emails, and text messages in a timely manner
Resolve customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidents
Maintain a professional appearance, orderly work environment and friendly disposition by greeting customers and guests promptly and with courtesy, both on the phone and in person
Arrange Hotel and Flight reservations with our local transportation department
Sales and Sale Day:
Contact dealers daily to solicit and develop new buy business and sell business via telephone and internet. Discuss inventory needs, current and future promotions, and upcoming sales
Maintain current customers and act as liaison for Outside Sales Representative, consignment dealers and auction personnel by maintaining relationships and developing new business
Complete a minimum number of calls as set forth by the GSM or designated manager and log each call
Perform Sale Day duties as set forth by GSM or Sales Supervisor. This includes but is not limited to providing exceptional customer services, IF duties, block representation, printing reports, setting-up displays and post-sale reporting
Build strong ADESA.com customer relationships through training, education, and awareness to match the customer’s needs to the product offerings. Navigate and educate customers on all aspects of ADESA.com and smart phone applications
Responsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times while setting a good example of attitude and performance
Properly use and navigate ADESA’s CRM to log calls, run reports and view dashboards
Communicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale
Vehicle exposure for specific units and consigners (Call Campaigns)
Educate customers on new and existing services to meet overall company goals
Other:
Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property. Report all incidents to the GSM and/or Sales Supervisor
Practice and promote Company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun
Must know, practice and ensure that Company policies, procedures, and applicable state and federal laws are followed at all times
Contact dealers in territory to purchase units as well as run aged units on Sale Days
Qualification
Required
High School Diploma or GED required
Effective customer relations, communication, enthusiastic, persuasive, and interpersonal skills
Strong computer skills with basic knowledge in Microsoft Suite, including Word, Excel, and Outlook
Ability to work independently and exercise good business judgment and discretion to analyze and address opportunities
Strong multi-tasking skills along with the ability to adapt to changing work environments
Demonstrated ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter
Highly articulate and persuasive verbal, written communication and listening skills
Must be qualified to operate a motor vehicle and possess a valid driver's license
Preferred
A minimum of (1) to (3) years of Inside Sales, account management and/or customer service experience
Previous auction experience or automotive background
Prior experience with sales and sales management tracking databases, such as Salesforce.com, with emphasis on accurate documentation
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
10001+ employees
H1B Sponsorship
Carvana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (51)
2023 (23)
2022 (106)
2021 (59)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase