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Curriculum Associates · 1 day ago

Partner Success Territory Manager -TN/MO

Jackson County, MO

Full-time

Hybrid

Mid, Senior Level

$61K/yr - $100K/yr

Curriculum Associates is dedicated to enhancing educational technology and supporting educators. The Partner Success Territory Manager will manage a team to ensure effective implementation of learning programs and build relationships with educators, helping them leverage data for student success.

ConsumerEdTechPublishing

Growth Opportunities

Responsibilities

You and your team members will partner with district-level educators

You and your team members will review assigned accounts on a regular basis to understand usage trends, and complete regular check-ins with educators

You and your team members will address educator concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate

You and your team members will support new and prospective implementations in obtaining the necessary information to ensure the proper set-up of accounts

You and your team members will develop and own implementation planning for assigned accounts and ensure that all items are delivered in a timely and effective manner

You and your team members will identify ‘at risk’ accounts and work cross functionally with sales and professional development teams to support and ensure retention

You and your team members will identify opportunities for expansions within existing implementations and relay this information to our sales team

You and your team members will provide product development and technology teams with educator feedback on product improvements

Qualification

Customer SuccessK-12 Education ExperienceTeam LeadershipTechnology ProficiencyAnalytical CapabilityCommunication SkillsOrganizational SkillsProblem Solving

Required

College degree (Education or Marketing/Business preferred)

Active listener with strong communication skills

Ability to maintain accuracy and attention to detail in a fast-paced environment

Strong organizational and time-management skills, along with the ability to multi-task

A team player who works productively and cooperatively with a wide range of people and disciplines

Problem solving and analytical capability

Excited at the prospect of learning new technology and system

Comfortable use of a computer, including the following applications: Word, Excel, Power point, and Outlook

Preferred

We find educators with leadership experience within the K-12 space to be successful in this position given their knowledge of the complexities of managing a classroom, understanding of the unique educational landscape, and ability to instill buy in from their fellow educators

Previous experience in supporting or serving within district level leadership

Previous experience in a Customer Success function