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Fletcher Jones Automotive Group · 1 day ago

Sales Consultant

Mercedes-Benz of Henderson

Full-time

Onsite

New Grad, Entry Level

Fletcher Jones Automotive Group is part of the nation’s #1 family-owned automotive group, and they are seeking an Automotive Sales Consultant to assist customers in finding the perfect vehicle. The role involves engaging with customers, providing detailed product information, and ensuring an exceptional guest experience throughout the sales process.

Automotive

Responsibilities

Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle

Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications

Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models

Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers

Build and maintain strong relationships with customers to ensure repeat business and referrals

Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress

Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer