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ECS · 1 day ago

Operations Analyst

United States

Full-time

Remote

Mid Level

$80K/yr - $100K/yr

4+ years exp

ECS is a leading mid-sized provider of technology services to the United States Federal Government. They are seeking a full-time Operations Analyst to support the Veterans Health Administration by designing and implementing a decision-making model and providing program management and communications support.

Artificial Intelligence (AI)Cloud InfrastructureComplianceConsultingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Track EHR Tier 1 SME Team actions and escalate identified risks

Contribute to solving complex issues

Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway

Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups and other stakeholders

Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor. Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates

Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions

Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations

Develop EHRM Tier 1 Bi-Weekly Status Reports

Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval

Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members’ workflow designs

Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings and events

Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks

Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement

Qualification

EHRM project supportProject managementMicrosoft Office SuiteAnalytical skillsHealthcare backgroundCritical thinkingCommunication skills

Required

4+ years of relevant experience

Bachelor's degree in related field

Ability to interact and engage with executive-level stakeholders

Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint

Ability to obtain and maintain a public trust clearance

Legal authorization to work in the U.S

Preferred

Background in nursing, healthcare, or public health

Experience supporting EHRM projects

Knowledge of military and Veteran populations

Strong critical thinking and analytical skills

Proven ability to organize, prioritize and work well with others

Ability to communicate thoughts, ideas and solutions logically both written and orally

Ability to get up to speed quickly on complex issues

Desire to work in a fast-paced, rapidly evolving environment

Capable self-starter with a drive to get all types of work done and high attention to detail

Company

ECS

Glassdoor3.6

ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers.

Founded in 2001

Fairfax, Virginia, USA

1001-5000 employees