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Numotion · 1 day ago

Wheelchair Repair Service Technician

Birmingham, AL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Numotion is the nation’s leading provider of Complex Rehabilitation Technology (CRT), dedicated to improving the lives of individuals with disabilities. As a Service Technician, you will service and repair complex manual and powered wheelchairs and ensure customer satisfaction by maintaining the functionality and safety of the equipment.

Customer ServiceMedical

Responsibilities

Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field

Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use

Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times

Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized

Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking

Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports

Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety

Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user

Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment

Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge

Qualification

Mechanical experienceWheelchair repairHandPower toolsBasic computer skillsProblem-solvingCustomer educationPhysical enduranceFine dexterityAttention to detail