Accounting Operations Specialist jobs in United States
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Lockton · 1 week ago

Accounting Operations Specialist

positionKansas City, MO
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

Lockton, Inc. is the largest privately held independent insurance brokerage in the world, and they are seeking an Accounting Operations Specialist to join their team. The role involves troubleshooting and error prevention for daily accounting operations, ensuring reliable transaction processing, and driving continuous improvement in accounting processes.

Auto InsuranceInsuranceRisk Management

Responsibilities

Triage incidents and resolve issues using documented playbooks and processes
Maintain clear case notes and publish/refresh Knowledge Base entries for common IBA issues to improve first-time resolution
Partner with Account Teams, IBA teammates and the Global Finance Service Center to remove blockers and keep transactional work flowing
Identify recurring patterns across incident categories; quantify impact and share trends
Collaborate with Accounting Operations Team, Automation/Systems, and offshore teams to design permanent fixes and reduce repeat tickets
Contribute to decision trees/SOPs that improve speed, consistency, and controls; help socialize changes through training moments

Qualification

ExcelWritten communicationDetail orientationCollaboration skillsCuriosityAccountabilityStakeholder empathy

Required

Detail orientation, curiosity, and accountability, you close cases accurately and look for why they occurred
Clear written communication and stakeholder empathy (notes, status updates, expectation management)
Proficiency with Excel, Word, Outlook and comfort working in a fast paced, complex environment
Collaboration skills to work across teams

Benefits

Industry-leading health insurance
Professional development opportunities
Associate resource groups
Comprehensive benefits

Company

Lockton

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Glassdoor4.0
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Lockton provides risk management and insurance services.
dateFounded in 1966
location
Kansas City, Missouri, USA
people-size10001+ employees
web-link
https://www.lockton.com/offices/uk

Funding

Current Stage
Late Stage

Leadership Team

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Mohammad Al Abdul Jabbar
Chief Executive Officer
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Scott Bastian
Senior Vice President
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Recent News

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Company data provided by crunchbase