Lenovo · 1 day ago
Vice President, Delivery Operations and Geo Delivery Leader
North Carolina, United States
Full-time
Onsite
Director/Executive
15+ years expLenovo is a global technology powerhouse with a bold vision to deliver Smarter Technology for All. They are seeking a seasoned and strategic Vice President, Delivery Operations and Geo Delivery Leader to oversee service delivery operations across the Group's five major geographic regions, ensuring operational excellence and customer satisfaction.
ComputerConsumer ElectronicsElectronicsHardwareMobileWearables
Responsibilities
Develop and execute a cohesive global delivery strategy for all hardware, operational support, and industry solutions across the five regions. Ensure alignment with the overall business unit and corporate strategy
Hold ultimate responsibility for the Delivery PL across all regions, driving cost efficiency, optimizing resource allocation, and ensuring profitability of service delivery
Establish and maintain a standardized governance framework for delivery operations. Ensure consistent processes, metrics, and performance standards (SLAs, KPIs) are met or exceeded globally
Serve as the senior executive point of contact for delivery performance for internal stakeholders (Sales, Product, C-Suite) and key global clients. Manage escalations and ensure superior client satisfaction
Lead, mentor, and develop a high-performing team of regional delivery leaders and managers. Foster a culture of excellence, collaboration, and continuous improvement
Oversee all aspects of Delivery Operations. Drive initiatives to improve quality, efficiency, and scalability
Proactively identify, assess, and mitigate delivery and operational risks across the global footprint. Ensure business continuity and compliance with relevant regulations
Qualification
Required
Master's degree in Business Administration, Engineering, or a related field
15+ years of progressive leadership experience in service delivery, operations, or professional services within a global, complex technology organization
Preferred
Demonstrated success in a senior leadership role (VP, SVP, or equivalent) with PL responsibility, managing large-scale, cross-regional delivery operations
Deep understanding of delivering integrated solutions encompassing hardware infrastructure, IT operations, and industry-specific software/application services
Exceptional ability to lead, influence, and inspire large, geographically dispersed teams. A proven mentor and developer of senior talent
Strong strategic thinking and analytical skills, with the ability to translate business goals into operational execution plans
Outstanding communication and interpersonal skills, with the executive presence to engage effectively with C-level executives, board members, and major clients
Extensive experience working in and managing multi-cultural, international teams. Willingness to travel internationally as required
Company
Lenovo
Lenovo Group is a computer technology company that manufactures personal computers, smartphones, televisions, and wearable devices.
10001+ employees
H1B Sponsorship
Lenovo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (52)
2023 (75)
2022 (82)
2021 (58)
2020 (67)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Alat
2025-01-08Post Ipo Debt· $2B
2024-04-01Post Ipo Debt· $500M
2017-10-03Post Ipo Equity· $500M
Leadership Team
Yang Yuanqing
Chairman & CEO
Greg Huff
CTO, CSO, and SVP of Development, Quality, and Customer Care, Infrastructure Solutions Group
Recent News
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