Blue Cross and Blue Shield of Kansas ยท 1 week ago
Assistant Account Administrator
Pittsburg
Full-time
Onsite
Entry Level
$23.58/hr - $29.40/hr
1+ years expBlue Cross and Blue Shield of Kansas is seeking an Assistant Account Administrator to support sales operations and provide customer service. The role involves resolving billing inquiries, preparing reports, and performing various administrative tasks in a fast-paced environment.
Financial ServicesHealth Care
Responsibilities
Confidently respond to walk in customers, colleagues, clients, and brokers requests in a timely manner either in person or by email, phone, or written correspondence
Provide accurate business analytics support to Sales Management
Researches and resolves billing, invoicing, group claims and benefit inquiries
Prepares group information packets
Prepares ad-hoc Excel reports and analysis as required via various systems
Cover and perform duties for staff as needed &/or during high periods of workload
Responsible for opening and closing office each business day and light office maintenance and cleaning
Required to sign a non-compete agreement
Travel may be required
Can require lifting, bending, and loading supplies and small office equipment up to 50 pounds
Phone usage up to 20% of the day and keyboard use up to 80% of the day
Must comply with corporate compliance program
Must be able to maintain confidentiality
Regular and predictable attendance is an essential job function as defined by policy
Must comply with and implement corporate information security policies, standards, and guidelines relative to access control
Must follow URAC standards as required for essential job functions
Must support and exhibit the company's values of integrity, dependability, service, growth and progress, and courage
Qualification
Required
Requires the ability to acquire and maintain a State of Kansas Insurance Agent's license within 90 days of employment and must maintain license through employment
Proficient with Microsoft Office and Adobe. Strong excel experience necessary for data analytics
Excellent organizational skills and professionalism
Exceptionally high level of attention to detail; extremely well-organized
Strong time management skills with a sense of urgency and the ability to prioritize multiple tasks in a fast-paced environment
Exceptional communication skills, both verbal and written; an engaging personality in person and on the phone
High respect for process and procedure; able to step outside of your comfort zone to embrace new processes
A team player; highly committed to the overall success of the team
A strong customer (both internal and external) focus and consistent follow through on commitments
Ability to read and comprehend both verbal and written instruction is required
The ability to set daily and weekly work goals and self-direction is required
Technology savvy and comfortable learning new systems
Valid driver's license must be attained for the position
Possess high degree of honesty, loyalty, and integrity and maintain confidentiality
High school graduate or equivalent is required
One year work experience in sales coordination, office administration, and/or a business operations position
Preferred
Prior experience with health insurance or Blue Cross Blue Shield of Kansas experience is preferred
Previous customer-oriented experience strongly preferred
Benefits
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
5% 401(k) plan matching
Tuition reimbursement
Health & fitness benefits, discounts and resources
Company
Blue Cross and Blue Shield of Kansas
Blue Cross and Blue Shield of Kansas is a mutual insurance company provides Health Insurance, Dental Insurance, and Life Insurance.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matt All
President and CEO
Kevin Cohen
Chief Technology Officer
Recent News
TechTarget
2025-10-31
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2025-10-30
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