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The Standard · 1 day ago

Supplemental Claims Examiner

United States

Full-time

Remote

Entry, Mid Level

$21.63/hr - $29.45/hr

2+ years exp

The Standard is a company focused on making a difference in the lives of others through a customer-first mindset. The Supplemental Claims Examiner role involves adjudicating and processing supplemental insurance claims, ensuring accurate benefit decisions and timely payments while providing compassionate service to claimants.

FinanceFinancial ServicesInsurance

Work & Life Balance

Responsibilities

Manage claim intake, review, and communication across both digital and paper channels

Verify eligibility, analyze coverage details, and adjudicate supplemental insurance claims

Complete the full payment process, including distribution, authorization, and lost‑check resolution

Apply claim management strategies to ensure accurate payments and appropriate financial outcomes

Participate in continuous improvement efforts by identifying issues, sharing customer insights, and supporting workflow enhancements

Qualification

Claims processing experienceInformation analysisMicrosoft Office proficiencyMedical billing experienceCPT coding experienceImprovement mindsetDriving successCollaboration skillsAdaptability

Required

2+ years of experience in claims processing; supplemental insurance claims experience preferred

Strong ability to analyze information, interpret policy provisions, and make accurate claim decisions

Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint)

Education: High School Diploma or equivalent

Preferred

Prior experience with medical billing or CPT coding

Experience collaborating with employers, brokers, TPAs, and other external partners

Familiarity with continuous improvement practices or customer‑experience‑focused workflows

Benefits

A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

An annual incentive bonus plan

Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

A supportive, responsive management approach and opportunities for career growth and advancement

Paid parental leave and adoption/surrogacy assistance

An employee giving program that double matches your donations to eligible nonprofits and schools

Company

The Standard

Glassdoor3.8

The Standard is a leading provider of workplace benefits including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities.

Founded in 1906

Portland, Oregon, USA

5001-10000 employees