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DECA Dental Group · 1 day ago

Dental Office Manager

Maple Valley, WI

Full-time

Onsite

Entry, Mid Level

2+ years exp

DECA Dental Group is one of North America's fastest-growing dental groups, focused on providing exceptional, comprehensive dental services. The Dental Office Manager is responsible for overseeing the daily operations of the dental office, ensuring high levels of patient satisfaction, fostering team morale, and managing staff schedules.

DentalHospital

Growth Opportunities

Responsibilities

Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination

Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience

Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals

Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel

Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity

Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape

Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions

Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth

Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities

Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations

Qualification

Management experienceDental experienceCustomer service skillsCommunication skillsLeadership abilitiesMulti-tasking skillsPositive attitude

Required

A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role

A high school diploma or equivalent

A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff

Strong communication and customer service skills to ensure effective interaction with patients and team members

Proven leadership abilities, with a talent for leading by example and motivating the team to succeed

A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for

Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment

Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations

Benefits

MONTHLY BONUS POTENTIAL

Medical insurance.

Discounted dental benefits for the employee, their spouse, and dependent children.

Paid holidays.

Paid Time Off (PTO).

401K.

Employee scholarship program.

Company

DECA Dental Group

DECA Dental Group is a Dallas-based, clinician founded and clinician led, dental service organization that has been delivering high-quality dental care to patients since 2008.

Founded in 2008

Dallas, Texas, USA

1001-5000 employees