Vector Talent Solutions · 1 day ago
Hydrovac Service Dispatcher
Vector Talent Solutions is a leading provider of ancillary construction services, and they are seeking a highly organized and proactive Hydro-Vac Dispatcher to coordinate daily operations of hydro-vac trucks and crews. This role is critical to ensuring timely, efficient, and safe service delivery to clients across various excavation and industrial cleaning projects.
Responsibilities
Schedule and dispatch hydro-vac units and operators to job sites based on project requirements and availability
Communicate with field crews, clients, and management to ensure smooth operations and resolve issues
Monitor job progress and adjust schedules as needed to meet deadlines and customer expectations
Maintain accurate records of job orders, equipment usage, and crew hours
Ensure compliance with safety regulations and company policies
Collaborate with maintenance teams to track equipment status and availability
Provide exceptional customer service and respond promptly to inquiries or concerns
Manage JULIE/811 one-call tickets, including initiating dig starts, monitoring ticket status, and processing ticket refreshes as required
Qualification
Required
Proven experience in dispatching, preferably in hydro-vac, construction, or industrial services
Strong understanding of hydro-vac operations and equipment
Excellent communication and organizational skills
Ability to multitask and work under pressure in a fast-paced environment
Proficiency in dispatch software and Microsoft Office Suite
Valid driver's license (Class 5 or equivalent); Class 1 or 3 is an asset
Experience with JULIE/811 one-call systems and knowledge of excavation notification procedures
Detail-oriented with strong problem-solving skills
Team player with a customer-first mindset
Familiarity with local geography and traffic patterns
Preferred
Experience in a fast-paced, dynamic environment with shifting priorities
Company
Vector Talent Solutions
At Vector Talent Solutions, we believe in pushing boundaries, challenging the status quo, and redefining possibilities with recruiting and staffing.
Funding
Current Stage
Late StageCompany data provided by crunchbase