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Command Holdings, a Pequot Company · 1 day ago

Program Support Manager

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

$105K/yr - $145K/yr

8+ years exp

Command Holdings, a Pequot Company, is seeking a Program Support Manager to support efforts at the Department of State, Bureau of Consular Affairs/Passport Office. The role involves ensuring quality staffing, managing a proficient staff, and providing performance-related data to the Government.

Management Consulting

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Ensuring the quality of staffing, contract deliverables and performance requirements are upheld during contract performance

Managing a technically proficient and professionally capable staff throughout the life of the contract

Providing timely deliverables and performance related data to the Government to allow adequate monitoring, oversight, and performance measurement of support services

Conducting continuous improvement activities to realize improved service delivery capabilities and performance

Promoting innovation, efficiency, and effectiveness while resolving problems with minimal disruption to the activities being performed under the contract

Responding rapidly to additional operational support requests and provide the appropriate levels of qualified staff

Participating in conference calls and digital video conferences with DOS and other U.S. Government agencies

Providing formal and informal briefings to visitors or at off-site conferences

Qualification

Department of State experienceTeam management (100+ personnel)Project Management Professional (PMP)Microsoft Office proficiencyEnglish proficiencyCommunication skillsOrganizational skillsClient focus

Required

Bachelor's degree

Current, active, Secret clearance

Direct experience with the Department of State including a working knowledge of their government policies, regulations, and directives

Eight (8) years of experience in supervising experience in a professional office environment including all of the following: Managing a team of at least (100+) personnel. Managing a seasonal/temporary work force

Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use

Ability to prioritize workload for large teams and possess excellent organizational skills

Excellent oral and written communication skills

Outstanding communication skills, influencing abilities, and client focus

Professional proficiency in English is required

Demonstrated proficiency in using all Microsoft Office applications

Ability to access federal facilities in compliance with Real ID

Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position