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Clearwave Fiber · 1 month ago

Inside Sales Associate, Residential & SMB

United States

Full-time

Remote

New Grad, Entry Level

$52K/yr - $52K/yr

0+ years exp

Clearwave Fiber is a leading provider of 100% Fiber Optic Internet services, expanding its network across the Midwest and Southeast regions. The Inside Sales Associate plays a critical role in driving growth by converting leads and engaging prospects through sales conversations, focusing on closing new customers and enhancing revenue.

ConsultingInternetTelecommunications

No H1B

Responsibilities

Follow an assumptive sales process to uncover customer needs, present solutions, and handle objections with confidence

Engage directly with customers via phone, email, chat, and other digital platforms

Drive revenue growth by meeting and exceeding sales goals and performance metrics

Build rapport and trust with prospective customers, creating an excellent customer experience

Stay sharp—participate in training and product updates to confidently communicate value propositions and competitive advantages

Work closely with peers and leadership to support team initiatives and foster a collaborative environment

Embrace flexibility—this role requires availability for variable schedules, including evenings, weekends, and occasional overtime

Make outbound calls when directed

Follow up on leads and sales to ensure installation

Qualification

Sales experienceTelecom experienceTech-savvyVerbal communicationWritten communicationCompetitive spiritSelf-motivatedTeam-oriented mindset

Required

High School diploma or equivalent required

0–5 years of sales experience—call center, telecom, or customer service background is a plus

Strong verbal and written communication skills; clear, professional, and persuasive

Comfortable working in a high-paced environment with a headset and computer for extended periods

Self-motivated with the ability to work independently in a fully remote environment

Prior telecom experience

Tech-savvy with the ability to learn new systems quickly

A competitive spirit and team-oriented mindset

Must meet Home Office Requirements for remote positions: Access to a quiet, distraction-free work area ensuring privacy, Adequate workspace including a steady surface and comfortable chair, Proper lighting and working smoke/carbon monoxide detectors, Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint)

Benefits

Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones.

Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available.

Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance.

Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future.

Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind.

Enhanced Perks: Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips.

Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you.

Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing.

Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.