Field Service Engineer - Winston-Salem, NC jobs in United States
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Beckman Coulter Diagnostics · 1 day ago

Field Service Engineer - Winston-Salem, NC

Beckman Coulter Diagnostics is a global leader in clinical diagnostics, committed to innovating for tangible impact in life sciences. The Field Service Engineer is responsible for supporting clients in the Winston-Salem market by troubleshooting, installing, and maintaining diagnostic equipment, ensuring excellent service and technical training for customers.

BiotechnologyHealth DiagnosticsLife ScienceManufacturing
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H1B Sponsor Likelynote

Responsibilities

Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers along with technical training on products
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Qualification

Biomedical EngineeringMechanical RepairElectromechanical SystemsTechnical TrainingCustomer ServiceCollaborationCommunicationProblem Solving

Required

Associate degree in technical, biomedical engineering, instrumentation, electrical engineering or related field OR equivalent military experience
1+ year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
This position requires up to 80% flying and/or driving travel, which includes overnight stays
Must have a valid driver's license with an acceptable driving record
Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted
Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms

Preferred

A technical college major such as Biomedical Engineering, Medical Technology or other Engineering-related discipline
2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Beckman Coulter Diagnostics

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A global leader in advanced diagnostics, Beckman Coulter has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 80 years.

H1B Sponsorship

Beckman Coulter Diagnostics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (27)
2023 (27)
2022 (38)
2021 (26)
2020 (32)

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-02-07Acquired

Leadership Team

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Ruth Lyons
VP North America Marketing
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Company data provided by crunchbase