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Broward College · 5 days ago

International Student Success Coach

Fort Lauderdale, FL

Full-time

Onsite

Mid, Senior Level

$53K/yr - $62K/yr

6+ years exp

Broward College is dedicated to supporting international students, and they are seeking an International Student Success Coach to provide direct service and support through academic advisement and information regarding programs and services. The role involves comprehensive academic and career planning, maintaining student files, and ensuring compliance with federal regulations for international students.

E-LearningEducationHigher EducationTutoring

Responsibilities

Responsible for providing comprehensive academic and career planning services for international students from the point of admission through graduation. Such activities include engaging students in academic and career planning assessments, interpreting those assessments, assisting students in the development of an educational plan that addresses their interests, skills, and abilities, and assisting students in clarifying their career, major, and academic goals. The personnel in this position have a complete understanding of the 8 Pathways and associated college programs of study. Additionally, this position is responsible for facilitating learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities

Responsible for collecting, reviewing and assessing applications, and related documents for compliance and eligibility for admission. Determines if testing is required and informs student. Provides routine advice and guidance regarding the application process, admissions policies, and document requirements. Responds to email/telephone inquiries from students about advisement, registration, graduation, transfer information and other procedures or policies at BC. Sets-up, updates and continuously improves current and evolving web- based/electronic advising activities

Reviews, prepares and maintains accurate and comprehensive student files for academic progress, success, retention, and to ensure deadlines are met for completing various coursework requirements, graduation requirements, and other specific program requirements

Assists the Senior Director, by providing lead assistance of daily functions to Admissions Processors, Admissions & Registration Specialists, Enrollment Services Officers and Transcript Evaluators

Serve as a Designated School Official (DSO) assisting and overseeing enrolled F and M students to maintain their nonimmigrant status while attending Broward College. A DSO must follow federal laws and regulations as required by the Student and Exchange Visitor Program (SEVP)

Schedules and monitors First Year Experience sessions and advising appointments, as applicable. Assists with updates and revisions to student services and academic affairs materials and multimedia presentations. Conducts/facilitates group advising and registration sessions for students

Reviews transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements. Monitors the receipt of all applicable official transcripts and collaborates with the transcript evaluators for the timely official evaluation of official transcripts

Identifies and delivers strategies for students to enhance the student experience and contribute to improved retention and graduation rates for Broward College students. Collaborates with all areas of Broward College to support a positive, engaged student experience

Coordinates and facilitates outreach activities in the areas of learning strategies, academic and career planning

Reviews caseload of students to determine if there are registration barriers prior to the opening of the next term’s registration period, communicates with students and departments as needed to resolve barriers prior to registration

Assists prospective students, applicants and parents to understand the education system in the United States and the international student application process

Performs other duties as assigned

Qualification

Federal laws knowledgeAcademic advisingCareer planningMicrosoft Office proficiencyStudent engagement strategiesAnalytical skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Bachelor's degree required

Six years of relevant experience

Requires advanced knowledge of federal laws and regulations as established by the Student and Exchange Visitor Program (SEVP) pertaining to F and M students

In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College

Ability to perform complex administrative analysis with only general supervision

Strong diagnostic, analytical and problem-solving skills

Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College

Ability to plan and manage own workflow, priorities and results accomplishment

Requires the ability to present and disseminate data, with analysis, to various levels in the organization

Requires advanced knowledge of the career pathways and all of the college's programs of study

Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems

Ability to interact and effectively communicate with employee and student populations