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Flex · 1 day ago

Revenue Operations Lead

Salt Lake City, Utah, United States

Full-time

Hybrid

Mid Level

3+ years exp

Flex is a growth-stage FinTech company based in NYC focused on enhancing the rent payment experience. The Revenue Operations Lead will manage and optimize the systems and processes that support cross-functional teams, ensuring reliable data flow and scalable operations.

AppsBillingFinancial ServicesFinTechSoftware

H1B Sponsor Likely

Responsibilities

Manage, maintain, and evolve Flex’s revenue tech stack, including Salesforce, Outreach, LeanData, Hubspot Marketing and Clay

Oversee end-to-end integrations and data flows between CRM and connected systems—ensuring reliability, accuracy, and scalability

Implement new system features, enhancements, pilots, and workflows supporting the revenue team

Conduct root-cause analysis on complex system issues; implement fixes and escalate appropriately when deeper support is required

Ensure system uptime, performance, and alignment with RevOps architecture standards

Architect and deploy automated workflows, routing rules, validation logic, and revenue processes that support efficient GTM execution

Partner with RevOps leadership to translate business requirements into scalable, repeatable systems

Build, maintain, and optimize technical documentation, system diagrams, and solution designs

Maintain high-quality CRM data through audits, deduplication, validation, and adherence to data governance principles

Support reporting, dashboards, and analysis by ensuring the underlying schema and processes produce accurate and reliable data

Collaborate with GTM analytics teams to support downstream reporting and BI consistency

Partner closely with Sales, Marketing, Enablement, and Partner Success to drive adoption, alignment, and continuous improvement

Provide user support, training, troubleshooting, and enablement to ensure systems are leveraged effectively

Recommend tooling decisions and improvements based on usage patterns, gaps, and GTM needs

Qualification

Salesforce Administrator CertificationRevenue Operations experienceGTM systems experienceCRM concepts understandingProject management skillsCollaboration skillsCommunication skillsDetail-oriented

Required

3+ years of experience in Revenue Operations or Sales Operations, with direct experience supporting GTM teams in a high-growth environment

Salesforce Administrator Certification (required); Advanced Admin and/or Platform App Builder

Experience with key GTM systems such as Outreach, LeanData, HubSpot Marketing, ZoomInfo, Gong/Chorus, and related tools

Strong understanding of CRM concepts, GTM workflows, lead lifecycle, data models, and revenue process architecture

Experience providing systems support, including diagnosing complex issues and conducting risk analysis

Ability to collaborate with multiple stakeholders and prioritize requests based on business impact

Strong project management skills and the ability to independently scope, execute, and deliver systems initiatives

High EQ with exceptional communication skills and a collaborative working style

Detail-oriented, systems-driven, and passionate about building scalable, reliable infrastructure for GTM teams

Benefits

Competitive medical, dental, and vision available from Day 1

Company equity

401(k) plan with company match (our company match kicks off at the beginning of 2026)

Unlimited paid time off + 13 company paid holidays

Parental leave

Flex Cares Program

Free Flex subscription

Company

Flex

Glassdoor3.9

Flex enables people to pay rent bills on a schedule that fits their personal finances.

Founded in 2019

New York, New York, USA

201-500 employees

https://getflex.com

H1B Sponsorship

Flex has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)