Sr. Program Manager, Shopbop and Zappos Operations jobs in United States
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Amazon · 1 month ago

Sr. Program Manager, Shopbop and Zappos Operations

positionShepherdsville, Kentucky, USA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$104K/yr - $185K/yr
date5+ years exp

Amazon is a leading company in the e-commerce sector, and they are seeking a Sr. Program Manager for Shopbop and Zappos Operations. The role involves driving operational excellence and continuous improvement within fulfillment centers, overseeing end-to-end execution of operations, and collaborating with cross-functional teams to enhance productivity and customer experience.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Lead fulfillment operations across inbound, outbound, and transshipment activities to ensure safety, quality, and cost targets are achieved
Drive strategic improvement programs that enhance operational flow, throughput, and capacity within the fulfillment center
Manage EDI and AFT integrations to ensure accurate vendor communication, data integrity, and on-time inbound performance
Build strong partnerships with cross-functional business and corporate teams to align strategy, influence priorities, and deliver results across fulfillment operations
Own vendor compliance and packaging standards to maintain brand consistency and deliver a premium customer experience
Analyze performance metrics to identify gaps, measure program effectiveness, and drive data-based decisions that improve efficiency
Lead root-cause analysis and corrective actions for fulfillment defects, ensuring sustainable process improvements

Qualification

Program managementData analysisProcess improvementVendor complianceCross-functional collaborationBachelor's degreeMaster's degreeMBA

Required

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree

Preferred

2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Benefits

Equity
Sign-on payments
Medical
Financial
Other forms of compensation

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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