Sr. Client Service Specialist, Transactional Surety Center of Excellence, IAS - West jobs in United States
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The Baldwin Group · 1 day ago

Sr. Client Service Specialist, Transactional Surety Center of Excellence, IAS - West

The Baldwin Group is an award-winning entrepreneur-led insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management solutions. The Sr. Client Service Specialist works closely with advisors and client servicing professionals to analyze client data and create effective risk management solutions.

CreditEmployee BenefitsFinancial ServicesInsuranceRisk Management
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Work & Life Balance

Responsibilities

Prepares premium allocations
Prepares and updates draft renewal proposals
Prepares documents for presenting risks to market
Prepares applications, summaries of insurance, and other coverage related documents
Assists client service teams in the preparation of presentation materials
Analyzes and summarizes complex data and compiles reports without supervision
Records data into appropriate insurance company and firm software programs
Processes complex audits and complete audit worksheets
Reviews contract requirements for complex cert requests
Reviews quotes in depth
Quotes flood and builder's risks policies as requested by an Account Manager
Handles processed based quoting for assigned book i.e. NFIP, bonds, small builder's risk
Handles the renewing of bonds and flood policies
Identifies and follow up on binding subjectivities
Trains and mentors other Analysts
Completes special projects as assigned
Looks for opportunities to improve the firm, business segment and processes
Brings issues and discrepancies to the attention of appropriate leadership

Qualification

Insurance industry experienceAnalytical skillsMicrosoft Office SuiteProblem-solving skillsAttention to detailMulti-taskingVerbal communicationWritten communicationTeamworkMentoring

Required

2 years' experience in the insurance industry required
Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required
Strong analytical, research and problem-solving skills
High attention to detail
Strong verbal and written communications skills
Ability to multi-task and work effectively in a fast-paced team environment
Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture
Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to learn any other appropriate program or software system used by the firm as necessary

Preferred

3+ years' experience in the insurance industry preferred
Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred

Company

The Baldwin Group

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The Baldwin Group is an advisory firm that delivers insurance, risk mitigation, and wealth management solutions for businesses. It is a sub-organization of The Baldwin Group.

Funding

Current Stage
Public Company
Total Funding
$1.5B
Key Investors
Gallatin Point Capital
2025-12-10Post Ipo Debt· $600M
2025-03-26Post Ipo Debt· $110M
2024-05-08Post Ipo Debt· $600M

Leadership Team

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Jim Roche
President, The Baldwin Group and CEO, Underwriting, Capacity, & Technology Solutions
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Richard Tallo
Chief Marketing Officer at The Baldwin Group
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Company data provided by crunchbase