HEI Hotels & Resorts · 1 day ago
Groups Coordinator
Alpharetta, GA
Full-time
Onsite
New Grad, Entry LevelHEI Hotels & Resorts is a company that aims to provide guests with an extraordinary experience at The Hotel at Avalon. The Groups Coordinator will oversee the Reservations Department, ensuring efficient operations in selling and managing guest room blocks to maximize revenue.
Hospitality
Responsibilities
Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates, and rate restrictions
Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system
Calculate and prepare rooms reports to determine sources of business using various computer systems
Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually
Communicate both verbally and in writing to provide clear direction to staff
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Hotel experience preferred
Ability to effectively deal with guest and associate concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions
Ability to access, read and accurately input information using a moderately complex computer system to include software such as Microsoft Office Suite
Ability to make accurate mathematical calculations using 10-key
Must have analytical ability to assess reservation trends and make related decisions
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Benefits
Medical, dental, vision, and retirement benefits
Free lunch or dinner during your shift in our Associate Cafe
Free gated on-site parking
Provided uniforms
Discounted dry cleaning rates on-site
Access to Marriott's discounted hotel room program at thousands of Marriott locations around the world
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
H1B Sponsorship
HEI Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
Company data provided by crunchbase