Hoxhunt · 1 day ago
Customer Success Manager-Strategic
Minneapolis, MN
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $140K/yr
5+ years expHoxhunt is a rapidly growing company in the human risk management sector, focusing on cybersecurity education for employees. As a Customer Success Manager-Strategic, you will partner with global enterprise customers to enhance their security awareness programs and ensure long-term success through tailored customer programs and strategic engagement.
ComputerCyber SecurityNetwork Security
Responsibilities
Serve as the primary point of accountability for a portfolio of global enterprise customers
Own the customer lifecycle post-onboarding, including adoption, value realization, renewal readiness, and expansion opportunities
Lead executive-level engagements such as QBRs, strategic reviews, and roadmap discussions
Develop and maintain long-term success plans aligned to customer security, risk, and business objectives
Identify risks early and proactively drive mitigation plans to ensure customer outcomes
Qualification
Required
5+ years of experience in enterprise Customer Success, consulting, or cybersecurity-focused advisory roles
Proven experience working with large, complex enterprise customers and executive stakeholders
Demonstrated success supporting renewals, expansion, or commercial growth initiatives
Strong strategic and consultative mindset with the ability to connect security initiatives to measurable business outcomes
Excellent prioritization and program management skills in complex, fast-moving environments
Proactive, solution-oriented, and comfortable navigating ambiguity
Preferred
Background in cybersecurity, human risk management, security awareness, or related domains is strongly preferred
Benefits
Medical, dental, and vision coverage (with a portion of premiums covered by the company)
Life insurance
PTO
11 paid holidays plus 2 floating holidays
Wellness benefits
Paid parental leave
A 401(k) match
Extensive health care for all employees
Fair compensation
Company
Hoxhunt
HoxHunt provides cybersecurity training services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$43.27MKey Investors
Level Equity ManagementDawn CapitalIcebreaker.vc
2022-05-31Series B· $40M
2018-10-16Series A· $2.89M
2017-04-13Seed· $0.37M
Leadership Team
Mika Aalto
Co-founder & CEO
Pyry Åvist
Chief Technology Officer (CTO) & Co-Founder
Recent News
Company data provided by crunchbase