Customer Advisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

Best Buy · 1 day ago

Customer Advisor

position9390 Gateway Dr. Suite 100
timeFull-time
remoteHybrid
seniorityEntry Level
money$15.82/hr - $24.12/hr
date1+ years exp

Best Buy is a leading retailer in the health sector, seeking a Care Advisor to support their Lively family of products. The Care Advisor will engage with customers and caregivers, addressing inquiries and advocating for their needs while ensuring compliance with regulations.

E-CommerceInternetRetailShopping
check
H1B Sponsor Likelynote

Responsibilities

Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs
Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues
Recommend product and value-added services that align with a customer's shared needs
Protect customer information by adhering to all Federal and State regulations (i.e., CPNI, PCI and HIPAA)
Provide Phonebook support

Qualification

Customer service experienceCall center experienceTechnology industry experienceSenior customer experienceActive listeningProblem solving

Required

Minimum 1 year of customer service and/or call center experience required

Preferred

Experience working in a fast-paced call center environment
Experience working in a technology industry
Experience working with Senior aged customers

Benefits

Physical and mental well-being support via Best Buy Health Wellness Program
Comprehensive benefits including tuition reimbursement, caregiver support, and more
Generous Best Buy employee discount

Company

Best Buy

twittertwittertwitter
Glassdoor3.5
company-logo
Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
dateFounded in 1966
location
Bloomington, Minnesota, USA
people-size10001+ employees
web-link
https://www.bestbuy.com/

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

leader-logo
Corie Barry
Chief Executive Officer
linkedin
leader-logo
Natasha (Tong) Young
Product Manager - Profile

Recent News

Twin Cities
Business People: Great Plains Institute’s Rolf Nordstrom to retire next year
2026-01-05
Digital Commerce 360
CPGIO adds five retail marketplaces as brand partners
2025-12-31
Benzinga.com
Top 3 Consumer Stocks Which Could Rescue Your Portfolio This Month
2025-12-30
Company data provided by crunchbase