Crisis Administrative & Staff Scheduling Coordinator (Located in Windsor) jobs in United States
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Western Tidewater CSB · 2 days ago

Crisis Administrative & Staff Scheduling Coordinator (Located in Windsor)

positionWindsor, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Western Tidewater Community Service Board is dedicated to providing quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services. The Administrative & Staff Scheduling Coordinator role is essential for managing administrative functions and coordinating staff schedules in a youth crisis stabilization unit, ensuring appropriate staffing levels and regulatory compliance.

CommunitiesHealth CareMental HealthNon ProfitRehabilitationTherapeutics

Responsibilities

Perform administrative duties, including data entry, maintenance, filing, and report preparation
Maintain confidential youth, staff, and program records in compliance with HIPAA and agency policies
Answer phones, emails, and internal communications professionally and discreetly
Assist leadership with documentation, audits, incident reports, and regulatory compliance
Support onboarding paperwork and credential tracking for staff
Maintain organized office systems in a fast-paced, high-acuity environment
Develop and maintain staff schedules for a 24/7 residential youth program
Ensure staffing ratios meet licensing, safety, and program requirements
Coordinate coverage for callouts, shift changes, overtime, and emergency staffing needs
Communicate schedules clearly to direct care, clinical, and support staff
Track attendance, leave, and staffing trends; report concerns to management
Collaborate with supervisors to plan coverage during high-risk or high-acuity periods
Support a trauma-informed, youth-centered environment
Always maintain professionalism and confidentiality
Follow all safety protocols and emergency procedures
Work collaboratively with clinical and direct-care teams

Qualification

Staff schedulingAdministrative supportProficiency with scheduling systemsOrganizational skillsCommunication skillsRemain calmProblem-solving skillsConflict-resolution skills

Required

High school diploma or equivalent required
Experience in administrative support and staff scheduling, preferably in healthcare, behavioral health, or residential youth services
Strong organizational skills and ability to prioritize in a crisis-driven environment
Excellent communication, problem-solving, and conflict-resolution skills
Proficiency with scheduling systems, electronic records, and office software
Ability to remain calm and professional under pressure

Preferred

Associate degree or higher preferred

Benefits

Competitive salary and benefits package.
Professional development opportunities.
Supportive and collaborative work environment.
Opportunities for clinical supervision and training.
Medical and dental
Retirement
Tuition discount-South University
Aflac
Working Advantage – shopping discount
And others

Company

Western Tidewater CSB

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Community Services Board https://www.facebook.com/Western-Tidewater-Community-Services-Board-1735163196720124/ https://www.instagram.com/western_tidewater_csb/
dateFounded in 1971
location
Suffolk, Virginia, USA
people-size501-1000 employees
web-link
https://www.wtcsb.org/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Virginia Department Of Behavioral Health And Developmental Services
2023-12-08Grant
Company data provided by crunchbase