EOS Hospitality · 1 day ago
Catering /Conference Sales Manager
EOS Hospitality is seeking a Catering & Conference Services Sales Manager responsible for securing and coordinating catering, banquet, and conference room business. This role involves proactive sales efforts and excellent client service to ensure successful planning and execution of group events, meetings, weddings, and social functions.
Hospitality
Responsibilities
Solicit new and repeat business through prospecting, networking, cold calls, site visits, and more
Respond to inquiries and prepare proposals and contracts based on client needs
Achieve or exceed revenue and event booking goals
Serve as the main point of contact for clients from contract through post-event follow-up
Conduct planning meetings with clients to finalize event details (menus, room setup, audio-visual needs, timelines, etc.)
Provide exceptional service to build repeat and referral business
Collaborate with banquet, culinary, audio-visual, and operations teams to ensure seamless execution of events
Prepare detailed Banquet Event Orders (BEOs) and group resumes
Oversee on-site event execution when necessary to ensure guest satisfaction
Maintain accurate records in the sales & catering system (e.g., Delphi, Opera, or similar CRM)
Monitor payment schedules, billing, and contract compliance
Participate in weekly sales and operations meetings
Qualification
Required
Bachelor's degree in Hospitality Management, Business, or related field preferred
Minimum 2-4 years of experience in catering sales, event planning, or hotel conference services
Proven track record of sales success and client relationship management
Strong communication, negotiation, and organizational skills
Proficient in Microsoft Office and event management software
Ability to work flexible hours including evenings and weekends based on event needs