Prime Residential · 2 days ago
CORE Specialist
Portland,OR,US
Full-time
Onsite
Mid Level
$29.15/hr - $29.15/hr
3+ years expPrime Residential is an established owner and operator of multifamily apartments and townhomes focused on enhancing operational efficiency and resident experience. The CORE Specialist will manage housing assistance programs, ensure compliance, and streamline administrative workflows while providing exceptional customer service to residents.
ConsultingFinanceReal EstateResidential
Responsibilities
Continuously assess administrative processes, identifying inefficiencies and implementing scalable solutions to streamline operations
Develop, document, and refine standardized workflows that enhance operational efficiency across multiple properties
Leverage technology, automation tools, and data analytics to drive continuous improvement in resident services and back-office operations
Proactively monitor administrative workflows and implement enhancements that improve accuracy, speed, and service quality
Serve as a key point of contact for resident inquiries, delivering prompt, professional, and solutions-focused support that enhances resident satisfaction
Process lease agreements, renewals, and resident notices with meticulous attention to detail, ensuring compliance with company policies and industry regulations
Manage resident communications, including community-wide announcements, policy updates, and event notifications, ensuring clarity and consistency
Work closely with onsite teams to support service requests, follow up on escalated resident concerns, and facilitate efficient issue resolution
Ensure accurate and timely documentation of lease records, notices, and administrative tasks in property management systems (e.g., Yardi, RealPage, or similar)
Monitor and track lease expirations, resident feedback, and occupancy trends, providing data-driven insights to leadership
Support internal audits, compliance tracking, and adherence to industry regulations, ensuring high standards of accuracy and accountability
Maintain organized records and databases to facilitate efficient reporting, compliance, and internal reviews
Act as a liaison between property management teams, corporate leadership, and support departments, ensuring alignment on initiatives and priorities
Facilitate training for onsite teams on updated policies, processes, and technology tools to drive consistency and operational excellence
Partner with marketing and leasing teams to coordinate resident engagement initiatives, ensuring positive community experiences
Work cross-functionally with finance, compliance, and legal teams to support property-related administrative functions
Utilize property management software to track resident interactions, manage lease data, and streamline administrative workflows
Analyze operational data and resident feedback to identify trends and opportunities for service enhancements
Assist in the rollout and adoption of new technologies that improve efficiency and elevate the resident experience
Qualification
Required
3+ years of experience in administrative operations, customer service, property management, or a related field
Proficiency in business software, including Microsoft Office Suite and property management or CRM systems
Proven experience optimizing workflows and improve efficiency, identifying and implementing scalable solutions
Exceptional customer service and communication skills, fostering positive relationships with residents, clients, and teams
Ability to ensure compliance with company policies and industry regulations
Professional demeanor and customer service-driven mindset, maintaining a solutions-oriented approach
Benefits
Comprehensive medical, dental, vision, and RX plans.
Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
401k match up to 4%.
Service team members are provided with tool kits.
Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
Tuition reimbursement for continuous learning.
Housing discount offered at Prime Residential properties.
Company
Prime Residential
Prime Residential is an established owner and operator of more than 21,000 multifamily apartments and townhomes.
501-1000 employees
H1B Sponsorship
Prime Residential has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (8)
2023 (8)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$91.45MKey Investors
Freddie Mac
2025-07-16Debt Financing· $91.45M
Recent News
MarketScreener
2025-12-08
2025-10-24
Company data provided by crunchbase