Tential Solutions · 1 day ago
Learning & Development Program Coordinator
United States
Contract
Remote
Entry Level
1+ years expTential Solutions is looking for a Learning & Development Program Coordinator to join their L&D Learner Experience team. The role focuses on delivering learning programs/events with outstanding client service and effective collaboration across functional groups.
Human ResourcesInformation Technology
Responsibilities
Supports the planning, logistics, delivery, registration, learning management system updates, reporting and may include instructor sourcing and live session operational support
Managing multiple priorities; writing skills (clear concise emails, announcement writing, etc.)
Managing event logistics (e.g., registration, A/V production, learner relations)
Maintaining project economics while maintaining flexibility for unanticipated issues
Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment
Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate
Learning to use databases and other tools to manage the scheduling and delivery of courses
Leveraging presentation and communication skills to effectively work with clients and other team members
Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience
Qualification
Required
1-3 years of experience
Strong Excel/Google sheets skills (i.e. pivots, reporting, etc.)
Learning Management System (LMS) or comparable system knowledge; Cvent or Cornerstone system experience
Managing multiple priorities; writing skills (clear concise emails, announcement writing, etc.)
Onsite or Virtual event delivery experience
Client service mindset
Ability to manage multiple priorities
Strong presence and communication skills
Self sufficient with strong initiative and willingness to learn
Strong knowledge of Microsoft applications, Google platforms, and cloud based tools
Strong attention to detail
Preferred
Leveraging technology to support on demand and live, instructor-led training
Learning Management System (LMS) functionality to enhance the learner experience
Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program
Operational expertise in implementation of large scale events, process and logistics planning, onsite event set up
Managing event logistics (e.g., registration, A/V production, learner relations)
Maintaining project economics while maintaining flexibility for unanticipated issues
Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment
Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate
Learning to use databases and other tools to manage the scheduling and delivery of courses
Leveraging presentation and communication skills to effectively work with clients and other team members
Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience
Experience leading registration work streams and using Learning Management Systems
Developing communications for program participants, actively using accurate formats and modern technology
NASBA CPE requirements
Preferred experience relevant to specific role
Bachelor degree or equivalent experience preferred
Company
Tential Solutions
We put people first. We’re your trusted partner - empowering you with top talent and solutions to stay competitive in today’s dynamic market.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Shane Ireland
Chief Executive Officer
Quinn Salamandra
Co-Founder
Recent News
Australian Financial Review
2024-05-02
2024-04-12
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