Visiting Angels Seminole, Apopka & West Volusia · 1 day ago
Client Services Coordinator
Sanford, FL
Full-time
Onsite
New Grad, Entry LevelVisiting Angels is a leading nurse registry in Seminole County focused on aiding seniors and adults with special needs. They are seeking a Client Services Coordinator to expand their client base, conduct consultations, and maintain positive relationships with clients while ensuring confidentiality and managing on-call duties.
Hospital & Health Care
Responsibilities
Actively seek opportunities to expand the client base by reaching out to potential clients and promoting the services of our nurse registry
Schedule and conduct face-to-face consultations with families to discuss caregiving services, understanding their specific needs, and explain the benefits of our nurse registry
Review services and cost with client and complete client service agreement and initial paperwork with accuracy. Address any questions or concerns the clients may have
Proficiency in using relevant software and technology for documentation and communication
Build, nurture, and maintain positive relationships with clients
Perform on-call rotation evening and weekend duties, as directed. Manage calls in accordance with company policies
Maintain absolute confidentiality of all information pertaining to clients and clients’ families
Maintain relationships with facilities and other referral sources in the industry
Assist with scheduling needs as they arise
Qualification
Required
Candidates must be a self-starter and have strong interpersonal skills
Successful candidates will have excellent customer service skills
Must be detail/outcome-oriented and have empathy
Proficiency in using relevant software and technology for documentation and communication
Proficiency with Microsoft Office (Word, Excel and Outlook) applications and scheduling systems
Ability to listen and communicate clearly, fluently and diplomatically – both verbally and in writing
Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations
Present a well-groomed image that reflects the professionalism of the business
Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions
Work independently and proactively with minimal direction and/or supervision
This job requires a drivers license and vehicle use to travel to prospective client's homes with mileage compensation
Benefits
On-call rotation with compensation
Mileage compensation
Company
Visiting Angels Seminole, Apopka & West Volusia
We work with families throughout the surrounding communities to help them get the non-medical care they need.
Founded in 2005
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase