Family Health Centers of San Diego · 1 day ago
Patient Health Navigator
Family Health Centers of San Diego (FHCSD) is committed to providing caring, affordable, high-quality health care and supportive services. The Health Navigator will provide direct and indirect patient services, support linkage and maintenance in care, and collaborate with a multi-disciplinary team to improve patient quality of care.
Health CareHealth DiagnosticsMedical
Responsibilities
Acts as a liaison between internal and external customers, including patients, other FHCSD service staff and other service providers, for the purpose of improving patient/client quality of care and flow
Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with all grant funder and patients' insurance requirements Works in collaboration with all members of the healthcare and departmental program on retention in care, appointment completion and identifying barriers to care (i.e.: QI Projects, Case Reviews)
Engages in patient interactions via telephone and in person to identify and meet patient needs, including provision of assisted and unassisted referrals, resources and follow-up; depending on patients presenting needs
Performs general clinical tasks, as assigned, which may include filing, processing paperwork, data entry, scanning/photocopying, agenda creation and minutes, encounter reports, scheduling and similar tasks
Uses discretion during all interactions to answer both routine and complicated questions; forwards issues to appropriate person. Handles confidential and routine information
Qualification
Required
2 years of experience with health education or working in the medical/health related field
High School diploma (or GED equivalent) required
Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements
Meet organizational driver requirements
Preferred
Bachelor's degree in social work, public health, science, or other related degree preferred
Specific Certifications may be required or preferred depending on assignment (ie:, CA HIV Test Counselor, limited CPT certification for waived testing, etc.)
Benefits
Competitive Salary with Excellent Benefits
Retirement Plan with Employer Match
Paid Time Off, Extended Sick Leave and Paid Holidays
Medical/Dental/Vision/FSA/Life Insurance
Employee Discounts and Wellness Programs
Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home
Company
Family Health Centers of San Diego
Family Health Centers of San Diego is a center that provides medical and healthcare services in multiple areas.
H1B Sponsorship
Family Health Centers of San Diego has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (2)
2022 (7)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services AdministrationCDA Foundation
2024-11-22Grant· $1M
2024-03-18Grant
Leadership Team
Recent News
2025-11-14
Company data provided by crunchbase