Henry Schein · 3 days ago
Certified Project Specialist - North Carolina
North Carolina, United States
Full-time
Onsite
Senior Level
6+ years expHenry Schein is a company focused on delivering a superior customer experience in the dental and medical industries. The Certified Project Specialist is responsible for managing the installation of capital equipment, coordinating with various teams to ensure high-quality and efficient installations while ensuring customer satisfaction.
DentalHealth CareMedical Device
Responsibilities
Participate in Equipment Planning Meetings (EPM) to provide updates to the team on project progress and solutions to issues that arise
Update the Primary Project Management Software (Trello) which includes taking project notes and pictures to ensure the system is current and contains the information required for an installation
Responsible for all documentation relevant to installation checklist or delegate to appropriate TSM
Assist in selection of installation teams per project and manage the project timeline
Serve as the primary point of contact for designated large capital equipment installations; meet with the sales representative and contractor at initial project and job site meetings; and monitors progress through all stages of job completion
Obtain and review all plans and spec sheet information and provides direction to tradesman
Review all equipment orders to ensure accuracy of required accessories
Determine project job site readiness prior to HSD installation
Assist in coordinating equipment delivery details which includes but is not limited to: ensuring the construction site is ready; communication with all 3PLs; and ensures each delivery is correct
Attends project kick-off and go live date meetings and events
Acts as primary contact with contractors and suppliers as it relates to the build-out and installation projects
Communicate with customer and District Manager on the installation progress. Escalate issues to District Manager as required
Owns the overall project punch list to completion; accuracy in proper completion of job notes in Tello
Review with customer the proper use and care of equipment, which includes walk-through of installation guides when appropriate and coordinates initial third-party training when required
Coordinates Disconnect/Reconnect assessment to determine man hours and need for additional trades for projects
Responsible for required backing requirements, local building codes, and available as a backup to Equipment Specialist (ES) for Shielding Plan Site Spec when needed
Assist District Manager in risk management claims or other installation issues
Provide job site leadership, oversite, and accountability for project completion as scheduled per construction plan
Provide coaching and guidance and constructive feedback to HSD team with respect to the installation process
Communicate with ES and DM on any findings that can impair our ability to perform the job as planned
Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards
Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
Qualification
Required
Typically 6 or more years of related experience
Previous Dental/Medical project management/leadership/installation or related experience of 2 or more years
Ability to lead installations
Excellent Leadership skills
Strong organizational skills
Intermediate troubleshooting skills
Proven ability to work with confidential information
Ability to present preventative maintenance to customers
Independent self-starter
Intermediate computer skills
Understanding and ability to explain HSD specific dental plans
General understanding of the trades (plumbing, electrical, construction, etc.)
Interpersonal/ communication skills
Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA's, 2579 reporting, etc.)
Firm understanding of all company policies and local government regulations
Basic understanding of industry practices
Excellent time management skills and the ability to prioritize work
Ability to set clear team goals, delegate tasks and set deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with and resolve complex issues
Ability to plan and arranges activities
Excellent interpersonal communication skills
Excellent written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Ability to manage conflict
Capacity to work effectively under pressure
Good analysis and problem solving skills
Oversee multiple and/or complex projects
Identify and recommend continuous improvement opportunities
Establish productive working relationships at multiple levels within the organization
Preferred
Typically a Bachelor's Degree or global equivalent in related discipline
Company
Henry Schein
Henry Schein is a provider of health care products and services to office-based dental, medical and animal health.
10001+ employees
H1B Sponsorship
Henry Schein has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (6)
2022 (6)
2021 (1)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Kohlberg Kravis RobertsSMILE Health
2025-01-29Post Ipo Equity· $250M
2023-08-08Non Equity Assistance
2023-07-11Post Ipo Debt· $750M
Leadership Team
James A. Harding
SVP & CTO
Michael Ettinger
Executive Vice President, Chief Operating Officer
Recent News
2025-12-29
Morningstar.com
2025-12-24
2025-12-24
Company data provided by crunchbase