Remote Client Success Specialists jobs in United States
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Globe Life · 2 days ago

Remote Client Success Specialists

AO Globe Life is expanding and seeking Remote Client Success Specialists to support our growing client base. In this position, you will engage with both current and prospective clients, provide clear guidance on available products, and deliver a high standard of service.

Financial ServicesInsurance

Responsibilities

Guide new clients through the onboarding and enrollment process
Provide personalized support and address client needs with professionalism
Develop and evaluate tailored solutions aligned with client goals
Respond to client inquiries in a timely and effective manner
Maintain accurate records and ensure compliance with company and state regulations
Manage appointments and daily schedules to maintain productivity
Support outreach and relationship-building efforts to drive long-term engagement

Qualification

Written communicationVerbal communicationActive listeningProblem-solvingAdaptabilityTeam collaborationWork ethicReliabilityGoal-oriented mindset

Required

Entry Level experience
Motivated, service-oriented professionals
Ability to engage with both current and prospective clients
Provide clear guidance on available products
Deliver a high standard of service
Guide new clients through the onboarding and enrollment process
Provide personalized support and address client needs with professionalism
Develop and evaluate tailored solutions aligned with client goals
Respond to client inquiries in a timely and effective manner
Maintain accurate records and ensure compliance with company and state regulations
Manage appointments and daily schedules to maintain productivity
Support outreach and relationship-building efforts to drive long-term engagement

Preferred

Strong written and verbal communication skills
Active listening and problem-solving ability
Ability to adapt quickly in a fast-paced, remote environment
Comfortable working independently while collaborating with a team
Strong work ethic, reliability, and goal-oriented mindset
Prior experience in customer service, client support, or sales is helpful but not required

Benefits

Comprehensive virtual training and development programs
Weekly pay with performance-based bonuses
Union contract and representation through OPEIU Local 277
Life insurance coverage, including Accidental Death Benefits
Medical insurance reimbursement
Access to modern technology and digital resources
Leadership conventions, professional conferences, and mentorship opportunities
Performance incentives, including trips and team-building activities

Company

Globe Life

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Globe Life is an insurance company.

Funding

Current Stage
Public Company
Total Funding
$250M
2024-08-15Post Ipo Debt· $250M
2019-08-09IPO

Leadership Team

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Frank Svoboda
Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase