Floating Community Banking Specialist jobs in United States
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ACNB Bank · 1 day ago

Floating Community Banking Specialist

ACNB Bank is seeking a Floating Community Banking Specialist to enhance the financial well-being of customers and the community. The role involves providing exceptional customer service, achieving sales targets, and ensuring compliance with regulations while traveling to various community banking offices.

BankingFinanceFinancial Services

Responsibilities

Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards
Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities
Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity
Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions
Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration
Travel to assigned community banking offices across Frederick, New Windsor, Westminster to provide front-line support and seamless customer service
Create exceptional customer experiences by assessing financial needs and offering personalized banking solutions
Open deposit accounts and process consumer credit and loan applications with precision and efficiency
Build long-term relationships with customers through needs-based selling and proactive outreach
Stay informed on competitor offerings and market trends to provide customers with valuable insights
Manage risks and regulatory compliance while resolving customer inquiries promptly and effectively
Serve as a mentor and provide support to other Community Banking Specialists and Associates

Qualification

Banking ExperienceCustomer ServiceMicrosoft OfficeMultitaskingInterpersonal CommunicationLocal ExpertiseAttention to Detail

Required

Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service
Proficient in Microsoft Office programs
Multitasking skills
Attention to detail
Interpersonal communication skills
High school diploma or equivalent required
Familiarity with the Carroll and Frederick County areas
Reliable transportation

Preferred

Banking experience

Benefits

Benefits package including Health (starts on 1st of month after start date)
Dental, and Vision Insurance
Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
401K with up to 4% employer match
Generous PTO package plus twelve (12) Bank paid holidays
Career growth and ongoing training and development opportunities
Teamwork atmosphere with wellness programs
Employee recognition & service awards

Company

ACNB Bank

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ACNB Bank is a wholly-owned subsidiary of ACNB Corporation, an independent financial holding company headquartered in Gettysburg, PA.

Funding

Current Stage
Public Company
Total Funding
$15M
2021-04-07Debt Financing· $15M
2010-12-31IPO

Leadership Team

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James Helt
President & CEO
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Dave Cathell
EVP~CFO
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Company data provided by crunchbase