Resource Logistics Inc. ยท 2 days ago
Desktop Engineer
Resource Logistics, Inc. is seeking a Desktop Engineer to support overall manufacturing and lab IT systems. The role involves troubleshooting IT devices, managing IT asset lifecycle, and coordinating with multiple teams for high-priority issues.
Information TechnologySoftware
Responsibilities
Experience in supporting overall manufacturing / lab IT systems and IT devices
Familiarity with manufacturing, lab and Data Center IT equipment
Includes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
Advanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues
Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch, Firewalls, Wireless Access points)
Qualification
Required
Experience in supporting overall manufacturing / lab IT systems and IT devices
Familiarity with manufacturing, lab and Data Center IT equipment
Includes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
Advanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues
Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch, Firewalls, Wireless Access points)
Company
Resource Logistics Inc.
Resource Logistics is an information technology company providing ERP, CRM implementation, software solutions, and staffing services.
H1B Sponsorship
Resource Logistics Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (19)
2023 (10)
2022 (29)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageCompany data provided by crunchbase