Concord Hospitality Enterprises · 5 days ago
Event Manager - $53,000.00 annually plus bonus potential
Novi, MI
Full-time
Onsite
Entry, Mid Level
2+ years expConcord Hospitality Enterprises is seeking an Event Manager at the Renaissance Baronette Hotel who is passionate about details and dedicated to delivering exceptional service for events. The role involves managing client relationships, planning events, and ensuring every aspect of the events is perfectly executed.
HospitalityTourism
Responsibilities
Client Management: Take over group bookings once the contract is signed. Contact clients within 24 hours of booking to confirm and begin detailing the event
Event Planning: Plan and finalize event details, create Event Orders (EO) and group resumes, and distribute them to all departments
Upselling: Proactively upsell products and features of the hotel to maximize revenue
Technical Expertise: Maintain knowledge of audio-visual requirements and assist clients as needed
Rooming Lists: Ensure rooming lists are received before cut-off dates
Pop-Up Events: Be capable of booking and managing pop-up events within 30 days
Forecasting: Forecast group rooms accurately and make appropriate cutbacks
Client Engagement: Greet each group daily, review event details, follow up post-event, and send thank-you emails
Communication: Handle group details with efficient business communication
Sales Initiatives: Participate in sales blitzes, actively solicit groups during downtime, and fill out call reports
Goal Setting: Develop quarterly plans with actionable goals, budgets, and feedback surveys
Daily Meetings: Attend and lead daily Event Order (EO) meetings
Support: Assist other departments as needed to meet business demands
Event Flow Knowledge: Have a strong understanding of event flow and banquet operations
Problem Resolution: Proactively identify and resolve any issues or conflicts related to event planning and execution, ensuring client satisfaction
Professionalism: Maintain professional conduct, follow company policies, and possess knowledge of hospitality laws and procedures
Qualification
Required
Minimum two years of hotel industry experience as an Event Manager, preferably in a full-service setting
Excellent written and verbal communication skills
Strong proficiency in Consolidated Inventory Total Yield (CITY) system
Benefits
Medical/dental/vision plans
Company paid short term and life insurance
LT disability options
401K options with match
Tuition assistance
Bonus plan
Generous paid time off
Training & development
Career advancement opportunities
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$16.73M2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
2014-11-10Series Unknown· $7.62M
Leadership Team
Brian Cornell
Chief Information Officer
Recent News
2025-10-01
2025-09-17
The Morning Call
2025-07-15
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