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The Peterson School · 1 day ago

Operations Control Center Technician - Part Time

North Grafton, MA

Part-time

Onsite

Entry, Mid Level

$30/hr - $41.40/hr

1+ years exp

Tufts University is a leading institution that manages a vast array of buildings and properties. They are seeking a motivated Operations Control Center Technician to ensure efficient operation and management of service requests related to building automation systems and facilities management.

EducationTraining

Responsibilities

Performs a full range of assignments with respect to the operation of the university’s building automated controls systems (BAS), primarily Johnson Controls, for all university buildings, including science and research complexes

Must have the aptitude to continuously hone their expertise and knowledge in evaluating and reacting to data and outputs from the university building automation and alarm systems, as well as the university’s computerized maintenance management system (CMMS), Maximo

Demonstrates expertise and independent judgement in drawing upon university protocols with respect to the deployment of resources responsive to facilities-based emergencies and work requests over a wide range of situations and contexts

Provides inputs to continuously evolving building system and equipment job plans, building alarm monitoring and response protocols, and emergency response protocols

Works collaboratively with facilities management in responding to work priorities, understanding building, zone, and occupant needs and understanding the impacts of preventative maintenance programs on the ongoing operability of building systems, equipment, and components

Ensures the integrity, accuracy, and completeness of facilities repair and maintenance work order data in the CMMS system. The Technician is data-oriented and committed to capturing, maintaining, and using data in support of the Division’s Asset Management Program

Understands the importance of ensuring that data supporting all facilities activities are accurately categorized and articulated in the University CMMS and BAS systems as well as a strong working knowledge of how this data flows into KPI's and activity-based reporting that informs continuous improvements in how University Resources are deployed and university assets are optimized

Qualification

Building Automation SystemsComputerized Maintenance Management SystemsHVAC SystemsEnvironmental ControlsData AnalysisCustomer Service SkillsMultitaskingTechnical Specifications ReviewService Contracts OversightComputer SkillsBlueprint InterpretationCommunication Skills

Required

Any combination of training, education, and experience equivalent to graduation from a college or university with a Bachelor's Degree in Industrial Engineering, Facilities Management, or a related field

1 to 3 years of experience with environmental controls and business automation systems in a research, lab, medical, or equivalent environment

Working knowledge of HVAC systems and energy management control systems

The ability to multitask in a fast-paced environment while consistently demonstrating a professional and courteous demeanor; skilled in maintaining a positive relationship with customers

Demonstrated ability to reach complex blueprints and control submittals

Excellent verbal and written communication skills; Ability to express ideas clearly and concisely, both verbally and in writing

Substantive experience with computerized maintenance management systems (CMMS)

Working knowledge of building and safety code requirements; building, electrical, plumbing, and HVAC maintenance and repair methods

Familiarity with Uniform Building Code; BOMA Standards; ADA Regulation

Ability to review and interpret service contracts for technical specifications, and contract/service agreements

Experience with overseeing service providers and service contracts

Demonstrated customer service skills

Demonstrated computer skills: Windows, Word, Excel, Database, BAS, and CMMS

JCI BAS controls monitoring experience