Care Alliance Health Center ยท 1 day ago
PSR-Patient Service Representative
Cleveland,OH,US
Full-time
Onsite
Entry Level
2+ years expCare Alliance Health Center is seeking a Patient Service Representative (PSR) to serve as the critical first contact between patients and the center. The PSR will greet patients, address their inquiries, manage the check-in/check-out process, and update necessary information in the system.
Health CareMedicalPersonal HealthPharmaceutical
Responsibilities
Provides critical first contact between patient and Care Alliance Health Center
The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical Record (EPIC)
Responsible for modifying clinical staff schedules as needed
Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must
Ability to work independently with minimum supervision
Excellent organizational skills and commitment to accuracy
Excellent reception, telephone and customer service skills
Commitment to the mission of Care Alliance
Qualification
Required
High School Diploma and 2 years of Customer / Patient Services experience
Well-developed communication/interpersonal skills
Ability to work independently with minimum supervision
Excellent organizational skills and commitment to accuracy
Excellent reception, telephone and customer service skills
Commitment to the mission of Care Alliance
Preferred
Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must
Company
Care Alliance Health Center
Care Alliance Health Center is a medical center.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eleace Sawyers,MPA,MAcc,CHC
President & CEO
Company data provided by crunchbase