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Northwestern University · 2 days ago

Digital Communications Assistant

Chicago, IL

Full-time

Hybrid

Entry Level

$23.20/hr - $28.89/hr

1+ years exp

Northwestern University Feinberg School of Medicine is seeking a motivated and detail-oriented Digital Communications Assistant to support various administrative and digital web production tasks. The role involves managing the medical school’s mass email system, producing newsletters, and providing editorial assistance for publications while also supporting the office's administrative needs.

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Responsibilities

Communications and Marketing Project Support, including design, formatting, production and distribution of digital and print projects, such as student and resident recruitment materials, digital newsletters, template-based websites, internal communications projects, external marketing materials, video and photo shoots, other miscellaneous organizational collateral

Edit, proof copy, select and resize images, and manage production of print and online publications produced by the Office of Communications and various Vice Dean’s Offices

Understand and implement Northwestern University, Northwestern Medicine, and Feinberg brand guidelines

Independently manage the medical school’s mass email production and delivery systems, including creating and maintaining standard operating procedures, maintaining templates, designing, editing and proofing messages from the community, and formatting and producing digital weekly, monthly, and quarterly newsletters. These systems require some knowledge of HTML for digital production and operational knowledge of Northwestern’s content management system, Northwestern’s required internal email delivery systems, off-the-shelf email creation and delivery tools, as well as knowledge of institutional policies and guidelines for community submissions

Counsel departments, institutes and center communicators on appropriate use of campus distribution systems

Proof and manage approvals. Track, analyze, and deliver reports upon request

Provide editorial services for the quarterly Northwestern Medicine magazine: proofreading copy; coordinating sections of the magazine; co-leading digital production of the online version of the magazine in the appropriate content management system; managing the distribution process of the the print magazine

Communicate and collaborate with other related affiliate and University institutions, and focus on developing relationships

Serve as medical school and Office of Communications liaison on Northwestern committees and staff workgroups

Provide administrative support to the Senior Executive Director, Communications Director and other office staff as needed: schedule meetings, organize and file invoices and materials; coordinate departmental meetings; assist in the compilation of reports, assist with onboarding new employees, maintain front desk duties, etc

Performs other duties as assigned

Qualification

HTMLAdobe Creative SuiteContent Management SystemProofreadingProject ManagementQuick LearnerProfessional DemeanorCommunication SkillsOrganizational SkillsAttention to DetailProblem Solving

Required

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree or the equivalent combination of education, training, and experience

One year of experience in a professional organization producing high-quality documents and materials and managing a variety of print and digital projects

Familiar with basic HTML

Excellent computer skills with proficient use of Adobe Creative Suite – including Dreamweaver, Photoshop, and InDesign, Web-based Content Management System (such as Wordpress, Squarespace or Cascade), and Microsoft Office

Emerging project management skills and demonstrated ability to work on multiple projects simultaneously

Excellent email and in-person communication skills

Excellent organizational skills

Excellent proofreading skills

Comfortable learning new computer software

Ability to identify, research and solve problems

Attention to detail

Quick learner

Professional demeanor

Preferred

A bachelor's degree in business administration or marketing/communications

Past experience working in health care or higher education

Benefits

Meaningful, competitive, high-quality health care plans

Retirement benefits

Tuition discounts

Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities

Flexible work arrangements

Programs to help you locate and pay for quality, affordable childcare and senior/adult care

Employee career development

Company

Northwestern University

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Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics.

Founded in 1851

Evanston, Illinois, USA

5001-10000 employees