HEI Hotels & Resorts · 1 day ago
Income Auditor - Staff Accountant
New York, NY
Full-time
Onsite
New Grad, Entry Level
$30/hr - $35/hrHEI Hotels & Resorts is a company focused on empowering its employees and enhancing the well-being of guests and communities. They are seeking a Staff Accountant to assist the Controller in directing the financial activities of the hotel, safeguarding assets, and preparing financial reports in accordance with accounting principles.
Hospitality
Responsibilities
Complete daily income journal reconciling all revenues in PMS and POS systems. Update promo worksheet and follow up on discrepancies with department heads. All three weekend days must be completed by Monday
Add detailed adjustment descriptions in income journal for GL visibility. Email DOF, ADOF, and Accounting Manager regarding adjustments or transactions requiring reclassification
Notify DOF/ADOF when income journal is ready for posting
Distribute Daily Revenue Report (DRR) via email to appropriate associates after income journal upload. Must be completed daily
Send promo worksheets via email to appropriate associates daily
Prepare daily tax reconciliation after income journal completion. Update tax reconciliation files ensuring all reconciliations remain current for monthly tax filing (due 22nd of each month)
Complete four-way credit card reconciliation by recording PMS and POS settlements and reconciling to Freedom Pay and bank statements. Document and resolve discrepancies within the week. Notify DOF, ADOF, and Accounting Manager of month-end timing issues
Balance and verify figures against individual department reports. Audit previous day postings for accuracy and ensure support documentation ties to postings
Ensure General Ledger, Advanced Deposit Ledger, City Ledger, and Guest Ledger are in balance daily
Reconcile all hotel over/short accounts and occurrences. Prepare income breakdowns for each hotel outlet
Handle chargebacks and respond to disputes in a timely manner
Reconcile event-related revenue and payments on daily basis. Follow up with sales team on open items
Submit Employee Financial Tips report to HR Manager first thing each Monday morning for payroll processing
Save month-end guest ledger, advance deposit, and city ledger reports on first day of new month in appropriate folder
Assist with processing incoming payments and ensure proper application to guest, events, and group accounts
Prepare and finalize customer invoices with signed supporting documentation. Attach copies of folios, F&B checks, and miscellaneous vouchers as needed
Process guest ledger transfers to City Ledger accurately and in a timely manner. Monitor aging of accounts and follow up on overdue balances
Provide accounting assistance and guidance to department heads and administrative staff. Interpret and ensure consistent application of organization policies
Prepare and finalize customer invoices with signed supporting documentation. Attach copies of folios, F&B checks, and miscellaneous vouchers as needed
Process guest ledger transfers to City Ledger accurately and in a timely manner. Monitor aging of accounts and follow up on overdue balances
Post payments received to aging reports and reconcile to open invoices. Send statements to guests and corporate accounts with recent activity, including pertinent backup
Respond to and follow up on all email inquiries daily before end of day. Handle unusual or difficult customer service inquiries through direct action or referral
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Complete daily income journal reconciling all revenues in PMS and POS systems
Update promo worksheet and follow up on discrepancies with department heads
Add detailed adjustment descriptions in income journal for GL visibility
Email DOF, ADOF, and Accounting Manager regarding adjustments or transactions requiring reclassification
Notify DOF/ADOF when income journal is ready for posting
Distribute Daily Revenue Report (DRR) via email to appropriate associates after income journal upload
Send promo worksheets via email to appropriate associates daily
Prepare daily tax reconciliation after income journal completion
Update tax reconciliation files ensuring all reconciliations remain current for monthly tax filing
Complete four-way credit card reconciliation by recording PMS and POS settlements and reconciling to Freedom Pay and bank statements
Document and resolve discrepancies within the week
Notify DOF, ADOF, and Accounting Manager of month-end timing issues
Balance and verify figures against individual department reports
Audit previous day postings for accuracy and ensure support documentation ties to postings
Ensure General Ledger, Advanced Deposit Ledger, City Ledger, and Guest Ledger are in balance daily
Reconcile all hotel over/short accounts and occurrences
Prepare income breakdowns for each hotel outlet
Handle chargebacks and respond to disputes in a timely manner
Reconcile event-related revenue and payments on daily basis
Follow up with sales team on open items
Submit Employee Financial Tips report to HR Manager first thing each Monday morning for payroll processing
Save month-end guest ledger, advance deposit, and city ledger reports on first day of new month in appropriate folder
Assist with processing incoming payments and ensure proper application to guest, events, and group accounts
Prepare and finalize customer invoices with signed supporting documentation
Process guest ledger transfers to City Ledger accurately and in a timely manner
Monitor aging of accounts and follow up on overdue balances
Provide accounting assistance and guidance to department heads and administrative staff
Interpret and ensure consistent application of organization policies
Post payments received to aging reports and reconcile to open invoices
Send statements to guests and corporate accounts with recent activity, including pertinent backup
Respond to and follow up on all email inquiries daily before end of day
Handle unusual or difficult customer service inquiries through direct action or referral
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Excellent problem-solving skills with ability to work independently to resolve issues before escalation
Assess priorities, and at times work well under pressure while maintaining accuracy
Effective verbal and written communication skills to clearly explain findings and variances to department heads
Professional demeanor with ability to challenge and question transactions diplomatically
Strong knowledge of accounting principles and hotel revenue cycle with ability to identify discrepancies and anomalies
Advanced analytical skills to investigate variances, trace transaction sources, and determine root causes of errors
Ability to critically evaluate revenue postings, detect patterns in discrepancies, and recommend corrective actions
Working knowledge of banking, credit cards, accounts payable, and transaction-based general ledger processes
Proficiency with PMS (Property Management Systems) and POS (Point of Sale) systems with ability to drill down into transaction details
Advanced skills in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas) and Word preferred
Ability to document audit trails and maintain detailed records of adjustments and their justifications
Familiarity with fraud detection principles and ability to spot red flags in revenue patterns
Bachelor's Degree in Accounting preferred
Accounting and Hotel experience preferred
Strong organizational skills with attention to detail
Ability to compile facts and figures
Ability to operate personal computer and calculator
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences
Preferred
Bachelor's Degree in Accounting preferred
Accounting and Hotel experience preferred
Advanced skills in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas) and Word preferred
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
H1B Sponsorship
HEI Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
Company data provided by crunchbase