Services Experience Manager - Missoula MT jobs in United States
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Best Buy · 1 day ago

Services Experience Manager - Missoula MT

position2640 N Reserve St Ste 4
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$53K/yr - $85K/yr
date2+ years exp

Best Buy is a leading retailer committed to enriching lives through technology. The Retail Services Experience Manager will oversee Geek Squad services, ensuring efficient staffing and excellent customer experiences while driving employee engagement and performance management.

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H1B Sponsor Likelynote

Responsibilities

Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market
Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
Drive revenue and operating income growth by tailoring your leadership to each location’s needs

Qualification

Customer serviceLeadershipSales experienceOperational managementTechnology repairInventory controlMulti-location retail

Required

2 years of experience as a supervisor or manager in business, military or related fields
2 years of experience in sales, customer service or consumer electronics repair
1 year of experience managing and reviewing operational expenses and revenue

Preferred

Inventory control and/or technology repair experience
Multi-location retail experience

Benefits

Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
dateFounded in 1966
location
Bloomington, Minnesota, USA
people-size10001+ employees
web-link
https://www.bestbuy.com/

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile

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