Quail Run Santa Fe · 1 day ago
Office Manager
Santa Fe, NM, US
Full-time
Onsite
Senior Level
$60K/yr - $60K/yr
5+ years expQuail Run Santa Fe is seeking an Office Manager to oversee the day-to-day operations of their office. The role involves managing desk staff, providing excellent customer service, and ensuring efficient workflow within the organization.
Wellness and Fitness Services
Responsibilities
Manage desk staff, including assigning tasks, monitoring performance, and providing feedback
Effectively utilize and train staff on Customer Relationship Management (CRM) and Point of Sales (POS) systems
Create effective and efficient work schedules for staff; provide proper coverage for business needs
Understand the Association’s rules, and aid in enforcement with positive exceptional customer service
Provide customer service to clients and visitors, answering questions, resolving issues, and processing requests
Maintain office supplies and equipment
Prepare and distribute reports and communications
Manage the office and desk budget and track expenses
Implement, improve, and maintain office systems and procedures
Ensure compliance with all company policies and procedures
Perform other related duties as assigned
Qualification
Required
High school diploma or equivalent
5+ years of experience in an office management role
Strong organizational and time management skills
Excellent customer service skills
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite, end user IT support, POS systems and CRM software
Experience managing desk staff for Condominium Association, Club or in the Hospitality industry
Preferred
Associate degree in business administration or a related field
Company
Quail Run Santa Fe
The homes are complemented by a nine-hole PGA-rated par 32 golf course, Pro Bounce lighted tennis courts designed for high altitude play, a complete fitness center, a 65-foot indoor ozone purified pool, a full service restaurant, spa services, banquet facilities and so much more.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase