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BPS Bioscience Inc. · 2 days ago

Territory Sales Manager, Southern CA

United States

Full-time

Remote

Senior Level

7+ years exp

BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields. The Territory Sales Manager will manage and expand customer accounts, develop sales strategies, and ensure customer satisfaction within the assigned territory.

BiotechnologyFood and BeverageHealth Care

Responsibilities

Build and maintain a network of sources to identify new sales leads

Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory

Negotiate and close sales opportunities

Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions

Demonstrate the functions and utility of products or services tailored to customer needs

Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools

Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams

Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly

Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction

Maintain communication with existing and previous customers to inform them of new products, services, and enhancements

Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools

Provide periodic and accurate territory sales forecasts and reports

Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads

Monitor market trends and competitor activity to inform sales strategy

Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service

Demonstrates professionalism, resilience, and a positive attitude in all interactions

Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback

Encourages knowledge sharing and teamwork to drive collective success

Introduces and promotes effective sales techniques and/or tools to improve team efficiency

Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements

Provide mentorship and training for other members in the department

Manages the performance of direct reports if applicable

Perform other duties as assigned

Qualification

Sales experienceCustomer serviceNegotiation skillsCRM platformsAnalytical skillsMicrosoft Office SuiteOrganizational skillsInterpersonal skillsProblem-solving skillsSelf-motivated