Accylerate · 2 days ago
Operations Analyst – Fulfillment
United States
Full-time
Remote
New Grad, Entry LevelAccylerate is a company focused on operational excellence, and they are seeking an Operations Analyst – Fulfillment to support device-related operations. The role involves managing order communications, overseeing publication fulfillment, and ensuring effective inventory management.
Information Technology & Services
Responsibilities
Manage device lending order communications, ensuring accurate, timely outreach to students, sponsors, and administrators
Oversee non test publication (NTP) order processing and coordinate follow-up steps to ensure fulfillment accuracy
Track all inbound international devices and maintain accurate reconciliation records for device tracking
Monitor and support the ASN (Advanced Shipment Notice) process, resolving discrepancies as needed
Perform AP Professional Development workshop order troubleshooting, partnering with vendors and internal teams to resolve issues quickly
Manage NTP catalog updates, including new item creation, item activation/deactivation, and other maintenance tasks
Triage, place, and track all internal NTP orders, ensuring timely fulfillment and proactive issue resolution
Download and process daily vendor reports (CRA and AP), ensuring access for all team members
Perform weekly AP SFTP file purging to maintain clean, organized data environments
Oversee Fulfillment mailbox management, ensuring timely responses and proper routing of inquiries
Support cross-functional teams by providing clear, timely operational updates and troubleshooting support
Qualification
Required
Strong analytical skills
Project management skills
Technical skills to design and deliver effective business processes
Advanced Excel skills (pivots/look ups)
Operational generalist
Preferred
Ideal if have Smartsheets - lots of their projects are tracked in this tool
Company
Accylerate
Accylerate, LLC.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase