Case Developer 1 jobs in United States
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Public Consulting Group · 1 day ago

Case Developer 1

positionSan Diego, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$38K/yr - $56K/yr
date2+ years exp

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Case Developer 1 role involves managing Family Services referrals, ensuring accurate data entry, and supporting the Family Services Employment Case Managers.

ConsultingManagement ConsultingService Industry
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Responsibilities

Manage incoming Family Services referrals and review for program and supportive service eligibility
Ensure all required information is accurately entered into the case management systems and the county database
Assign and distribute cases to Family Services Employment Case Managers to ensure timely customer engagement
Perform additional duties as assigned

Qualification

Customer service skillsOrganizational skillsOffice procedures proficiencyInterpersonal skillsConfidentiality handling

Required

High School Diploma or equivalent required
2+ years of relevant work experience, Social Service background a plus
Strong customer service etiquette, including professional communication and effective interpersonal skills
Comprehensive knowledge of company services with the ability to clearly articulate and address related inquiries
Strong organizational skills with the ability to prioritize tasks and meet deadlines
Ability to recognize, handle, and maintain the confidentiality of all sensitive information
Proficiency in modern office procedures and computer applications
Full-time, in-office position (Monday–Friday)
Residency in San Diego County is required

Preferred

College degree preferred

Benefits

Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave

Company

Public Consulting Group

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Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
dateFounded in 1986
location
Boston, Massachusetts, USA
people-size1001-5000 employees
web-link
http://www.publicconsultinggroup.com/

Funding

Current Stage
Late Stage

Leadership Team

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Jimmy Cleveland
Chief Executive Officer
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David Flores
Chief Technology Officer
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Company data provided by crunchbase