GroupA · 1 day ago
Site Reliability Engineer
GroupA is seeking a full-time, remote Site Reliability Engineer to join their Resiliency Solutions team. The role focuses on ensuring high availability of systems, maintaining security, and providing customer support while working closely with engineers and business leaders to make a positive impact in communities.
Responsibilities
Design High-Availability Systems - ensure that all of the systems that we deploy and depend on are configured to maintain full uptime. Plan out deployment strategies to ensure that uptime is maintained during upgrades and maintenance. Design and build out infrastructure-as-code projects. Perform resiliency, load, and disaster recovery tests
Maintain System and Network Security - patch management, ensure that dependencies are kept up to date. Stay informed about zero-day vulnerabilities and any risks that cannot be immediately patched and come up with alternative methods to mitigate their risk
Logging, Metrics and Alerting - set up and monitor logs, metrics, and alerts for the systems
Diagnosis and Troubleshooting - diagnose and resolve production issues. Contribute to retrospectives and post-mortems. Participate in the on-call rotation
Customer Support: Regularly interface directly with customers to take direct feedback and provide top-tier customer support in resolving issues
Guiding Development Team with Best Practices - working with the development team to ensure that the software being built will be practical to deploy and maintain
Build Engineering - managing build/deployment pipelines and ensuring best practices are followed in this
Continuous Learning - Stay up-to-date with industry best practices, tools, and technologies related to infrastructure
Mentorship - Work with a team of SREs, providing guidance, coaching, and technical expertise in infrastructure management
Qualification
Required
5+ years of experience designing and maintaining application systems in the cloud
Extensive experience in Kubernetes and CI/CD pipelines
Excellent experience working directly with customers to take feedback and resolve issues
Ability to provide top-tier customer service
Bachelor's degree in a related field or equivalent experience
People first, technology second
A deep understanding of operating systems and computer architecture experience
Good programming abilities - for application diagnosis, infrastructure-as-code, and scripting and glue components
Excellent communication and organizational skills are a must
Preferred
GCP (preferred)
Azure or AWS
Company
GroupA
GroupA is a technology consulting firm.
H1B Sponsorship
GroupA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageRecent News
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