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New Braunfels Utilities · 1 day ago

Rate Analyst

Customer Solutions Center, New Braunfels, TX, US

Full-time

Onsite

Mid, Senior Level

$65K/yr - $85K/yr

5+ years exp

New Braunfels Utilities is seeking a Rate Analyst to support their rates and revenue operations. The role involves analyzing, maintaining, and administering utility rates and fees, as well as collaborating with internal departments to ensure informed rate-setting decisions and effective communication of changes.

Electrical DistributionEnergyGovernment

Growth Opportunities

Responsibilities

Assist in reviewing and calculating the rates and fees of the utility

Support cost of service studies by compiling data, performing calculations, and assisting with analysis related to cost recovery and revenue sufficiency

Maintain and update rate models under the guidance of senior staff in real-time

Maintain rate/bill comparisons for electric, water, and wastewater rates to benchmark against surrounding utilities

Assist with maintaining and updating utility rate ordinances and related documentation

Study areas in rates and fees where issues may arise and formulate a plan that can help resolve these issues

Coordinate with the Enterprise Communication Department to ensure that all external rate information is updated correctly before being released to the public

Review and assist in the ratemaking budget process to ensure that proposed rate adjustments help the utility meet its revenue requirements in the financial operating plan

Assist with utility fee studies and analyses to calculate and benchmark applicable enterprise fees

Develop models to assist the Customer Service Department in conveying any rate and/or fee changes to customers

Assist in preparing training materials and presentations related to new or revised rates and fees

Support the preparation of presentations and reports explaining rate structures and fee components

Coordinate with the Water Engineering Department to conduct impact fee studies for water and wastewater and evaluate adequate cost recovery and revenue sufficiency

Model scenarios to project the impact of critical business decisions

Research and analyze complex customer data to identify trends and create recommendations to assist the management team in decision-making

Review monthly stats and unbundled reports to ensure rate accuracy; notify Accounting/Billing departments of any discrepancies; ensure that the rates NBU charges conform to the rates established in ordinance and provide appropriate rate recovery; and bring to the attention of Management any rate-setting anomalies

Coordinate with the Data Strategy Department periodically to identify data needs

Assist in updating wholesale rates annually or as needed

Assist in wholesale contract negotiations and contract administration for special projects, including re-use water, etc

Coordinate with wholesale customer advisory groups regarding financial, budgetary, and contractual matters

Participate in any internal project teams whose work may affect impacts to rates/fees

Participate in the annual financial audit, providing any data that may be needed to the Accounting department

Assist with identifying opportunities for process improvements

Perform other related duties as necessary, including serving as back-up support when needed

Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines

Maintain strict confidentiality of company, employee and customer information in written and oral communications and safeguard sensitive documents

Adhere to NBU policies and procedures, as well as safety guidelines and practices, at all times

Exemplify NBU Core Values of Safety, Team, Integrity, Culture, and Stewardship

Maintain a clean and safe work area, office, field site and vehicle as applicable

Participate in and support initiatives to reach annual NBU Strategic Goals

Qualification

Data analysisRate modelingCost of service studiesMicrosoft ExcelAnalytical skillsProblem-solvingAttention to detailOrganizational skillsCommunication skills

Required

Ability to prioritize tasks and respond positively and effectively to changes in priorities

Demonstrated ability to work with a strong sense of urgency and meet deadlines without close supervision

Ability to organize and evaluate complex amounts of information and documentation

Strong analytical and problem-solving abilities and attention to detail

Relevant experience with MS Office Suite, specifically Microsoft Excel, in order to produce reports, spreadsheets and presentations that are accurate, concise and navigable

Minimum of 5 years of direct experience can be substituted for the degree requirement