Apply on Employer Site

URM Stores Inc · 1 day ago

Inside Sales Representative

Spokane-CdA Area

Full-time

Onsite

Entry, Mid Level

$19/hr - $22/hr

2+ years exp

URM Stores, Inc. is searching for a dynamic and enthusiastic Inside Sales Representative who thrives on connecting with customers—both online and over the phone. In this fast-paced role, you’ll deliver top-notch customer service by answering questions, sharing helpful information, and confidently guiding customers from their first interaction to an in-person experience.

Food and Beverage

Hiring Manager

Joseph Stordahl

Responsibilities

Be the friendly voice customers count on by processing and entering orders accurately via phone, email, or fax

Jump in to support outside and inside sales consultants by providing coverage during vacations or sick days

Partner with sales teams to solve customer questions and challenges—from pricing and credits to deliveries, recalls, and product information

Handle billing for specialty and non-stock items with care and accuracy

Proactively connect with customers when items are out of stock, offering smart substitutions and clear delivery timelines

Keep things moving by answering and directing calls from customers, brokers, and vendors to the right teams

Work closely with vendors and internal departments to source specialty items and meet customer needs

Tackle a variety of administrative tasks, including data entry, mailings, filing, scanning, and calendar management

Get involved in events, special projects, and team assignments whenever needed

Qualification

Sales experienceCustomer serviceCommunication skillsMicrosoft OfficeData entry skillsPositive phone presenceDetail-orientedOrganizational skills

Required

2+ years of experience in grocery or foodservice

2+ years in sales or a skilled office role

Strong communication skills

Great listening ear

Ability to deliver standout sales, communication, and customer service

Ability to thrive in a fast-paced, energetic environment

Organized, detail-focused, and proactive with follow-ups

Confidence using Microsoft Word, Excel, Outlook, PowerPoint, Teams, and Adobe Acrobat

Strong data entry skills

Positive, professional phone presence

Polished written communication

Preferred

10-key experience

Enjoy learning new tools and systems like PowerSell, AS400, WebDocs, RIMS, and store ordering platforms

Benefits

Insurance Benefits – So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee’s dependents!

401k Retirement Plan with an amazing Company match up to 9% of your annual salary!

Subsidized Life Insurance for employees and great rates for the employee’s family.

Company paid Long-Term Disability insurance.

Short-Term Disability and Cancer Insurance available.

Life Flight Insurance at Special Rate.

Great vacation plan!

Six Paid Holidays and four Paid Personal Holidays.

Paid Sick Days.

Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit!

Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families!

Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts!

We also offer an Amazing Employee Discount Program at our Company-owned Grocery Stores!!!!