Baptist Health - Central Alabama ยท 1 day ago
Patient Registration, Team Lead
Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services. The Patient Services, Team Lead shall oversee the overall activities of the Patient Access department and provide training and in-service education to employees, ensuring appropriate staffing to maintain workflow.
Health CareHospitalTest and Measurement
Responsibilities
Oversee the overall activities of the Patient Access department
Provide training and in-service education to employees
Coordinate with either the clinic leadership or Patient Access leadership to maintain appropriate staffing to ensure no interruption in workflow
May have additional duties assigned that are within scope of the role
Qualification
Required
High School diploma or equivalent required
Previous experience in a hospital or medical practice patient access related role required
Strong computer skills with experience utilizing MS Office programs, EMR, and other relevant computer systems
Strong team leadership skills, strong organization, interpersonal, and customer relations skills
Ability to interact with patients and guests to promote a positive experience
Must be able to meet strict deadlines
Strong analytical and problem-solving ability, and excellent organizational skills
Must be able to complete multiple tasks simultaneously
Ability to remain calm in difficult situations
Strong written and oral communication skills, proficient computer skills, proven track record of successful performance
Ability to understand complex multifactor situations and bring appropriate solutions
Ability to work both independently and in a team environment
Preferred
Experience in health information management, registration, collections, or scheduling
Company
Baptist Health - Central Alabama
Baptist Health is the largest health care system in Central Alabama and a proud affiliate of the UAB Health System.