Patient Access Programs Operations Specialist jobs in United States
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SmithRx · 1 day ago

Patient Access Programs Operations Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date2+ years exp

SmithRx is a rapidly growing, venture-backed Health-Tech company dedicated to transforming the Pharmacy Benefit Management sector. As a Patient Access Programs Operations Specialist, you will provide operational support for the Patient Access Operations team, handling tasks such as data entry, claims adjudication support, and routine audits.

Health CareInformation TechnologyPharmaceutical

Responsibilities

Conduct audits on program builds across adjudication platforms
Accurately maintain the program database updated and current based on business needs
Assist with aggregating data for Patient Access program billing, and invoicing
Managing and updating program drug lists and spreadsheets
Contact/make outbound calls to pharmacies to reprocess claims for medications as needed
Execute digital communication outreach campaigns
Coordinate incoming emails from pharmacy partners and internal teams with the expectation of resolution
Provide exceptional support in daily operations of the Patient Access Programs
Special projects, general support other ad hoc duties as assigned

Qualification

Healthcare operations experienceData entryExcel proficiencySalesforce Service CloudVerbal communicationWritten communicationTime managementProblem-solvingTeam collaborationAttention to detail

Required

High School diploma
2+ yrs of experience in healthcare or health systems operations function
Proficiency in Mac, MS-Office, G-Suite
Proficiency in Excel and Google Sheets
High attention to detail
Excellent verbal and written communication skills
Self-starter with ability to multitask, prioritize, and manage time effectively
Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them
The ability to make decisions, suggestions, and solve problems using sound, inclusive reasoning and judgment
Ability to work independently as well as part of an extended, cross-functional team
Passion for helping people
Passion for delivering high quality results

Preferred

Experience using Salesforce Service Cloud or other CRM tool is a plus

Benefits

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
3 Weeks Paid Time Off
Paid Company Holidays
Paid Parental Leave Benefits
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-Term and Long-Term Disability
Wellness Benefits
Commuter Benefits
Employee Assistance Program (EAP)
Well-stocked Kitchen In Office Locations
Professional Development and Training Opportunities

Company

SmithRx

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SmithRx is reinventing PBMs with modern technology, client alignment, and 100% transparency.
dateFounded in 2016
location
San Francisco, California, USA
people-size501-1000 employees
web-link
http://www.smithrx.com

Funding

Current Stage
Late Stage
Total Funding
$104.66M
Key Investors
VenrockFounders Fund
2024-01-23Series C· $60M
2022-03-10Series B· $27.16M
2021-01-03Series A

Leadership Team

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Alexandra Morrison
Talent Acquisition Partner
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Bryan Fowler
Partner Relationship Manager
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Recent News

Seattle TechFlash
Waiting for pharmacy benefit manager reform from Washington? Here’s what to do now.
2025-07-26
Morningstar.com
SmithRx Named to Modern Healthcare’s Best Places to Work in Healthcare in 2025 List
2025-05-17
Business Wire
SmithRx Introduces Stelara Biosimilars to Its Autoimmune Program, Helping Clients Save a Projected $14.5M in Prescription Drug Costs
2025-03-01
Company data provided by crunchbase