ProdataKey · 2 weeks ago
Account Manager – Viasat
MarketStar is a company focused on creating growth for clients and communities. They are seeking an Account Manager to manage and grow relationships with digital advertising clients in the in-flight connectivity sector, ensuring long-term client success and maximizing revenue potential.
Cloud ComputingSecuritySoftware
Responsibilities
Act as the primary point of contact for an assigned portfolio of high-value Viasat advertising clients
Drive post-sale account growth by identifying upsell and cross-sell opportunities within existing accounts
Execute strategic account reviews to ensure client objectives are met and long-term satisfaction is maintained
Monitor account health and performance metrics to proactively address potential churn and maximize retention
Partner with the initial sales team to ensure a seamless hand-off and onboarding process for new customers
Lead complex presentations and performance reports that demonstrate the ROI of Viasat’s connectivity solutions
Deliver against quarterly and annual revenue retention and expansion targets
Collaborate with internal cross-functional teams to resolve technical or campaign-related issues for clients
Maintain accurate records in CRM to track account lifecycle stages and forecast future revenue streams
Other applicable duties as assigned
Qualification
Required
Proven track record in Account Management or high-level B2B Sales; experience in digital advertising or Adtech is highly preferred
Demonstrated ability to manage complex client relationships and influence stakeholders at various levels
Strong analytical skills with the ability to interpret campaign data and translate it into a strategic growth plan
Excellent communication and presentation skills, particularly in virtual and phone-based environments
Ability to handle high-pressure situations, objections, and complex problem-solving for established clients
Highly organized with the ability to manage a diverse book of business and meet strict deadlines
Proficiency in CRM tools (Salesforce preferred) and the Microsoft Office/Google Workspace suites
Collaborative mindset with a history of working across organizations to drive client success
Preferred
Experience in digital advertising or Adtech
Previous experience in a technology-driven or aviation-adjacent sales environment
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision