NTT DATA Business Solutions · 1 day ago
SAP Change & Training Analyst
London, KS
Full-time
Hybrid
Mid Level
4+ years expNTT DATA Business Solutions Group is a global IT services provider headquartered in Tokyo, specializing in SAP services. As a Change and Training Consultant, you will lead and manage change activities across IT-led transformation programs, ensuring stakeholder engagement and support during the transition.
Information Technology & Services
Responsibilities
Project Participation: Be an integral part of the Change and Training Team, contributing to the successful implementation of new systems and processes, transforming business change into tangible value
Deliverables: Deliver high-quality business change deliverables on time as part of the project scope
Apply the change & training methodology to the project or programme ensuring, depending upon the scenario this will include but is not limited to:
Change Network Support: Assist in establishing and managing a Change Network, including change agents, super users, and trainers, to facilitate business engagement and readiness
Impact Assessment Support: Help assess the impact of the transformation, quantifying the scale and nature of changes across various organisational groups
Change Action Planning: Collaborate to create, maintain, and execute a detailed change action plan addressing identified change impacts, including communication, training, and other relevant interventions
Communication Planning: Support the creation and execution of a communications plan, ensuring alignment with the overall project change strategy
Business Process Support: Assist in updating business process maps and developing standard operating procedures in coordination with the business process leads
Readiness Assessment: Contribute to business readiness assessments, supporting project readiness tracking and conducting surveys to gather input on the change process
Training Support for various training activities, including:
Training needs analysis
Training material development
Course logistics and scheduling
Train-the-trainer sessions
End-user training delivery and feedback collection
Technical Tools Support: Support the technical configuration of change management and training tools (e.g., LMS platforms or survey tools) as required
Knowledge Sharing: Contribute to team development and the enhancement of methodology practices, taking responsibility for self-directed learning and advancing team skills
Contribute to practice development supporting or leading on initiatives and or supporting business development activities
Qualification
Required
APMG Foundation
4+ years working in change management, training or organisation development with exposure to large-scale technology transformations
Experience in supporting OCM and training delivery in technology driven change environments
Have led on specific deliverables within the OCM and or Training on technology driven change programmes
Understand how the different OCM and Training methodology components enable end users to adopt new ways of working smoothly
Strong written and verbal communication skills, with the ability to present clearly and effectively
Able to quickly analyse business processes and identify interdependencies across teams and functions
Empathetic, positive, and proactive, with a strong drive to complete actions and ensure successful outcomes
Ability to influence and manage diverse stakeholders across different levels of the organisation
Skilled in coaching and empowering others to help themselves during change processes
High personal drive, able to work independently with good judgment and initiative
Strong problem-solving abilities
Positive attitude, empathetic, and open to change
Flexible and adaptable in a fast-paced environment, able to work under pressure and handle ambiguity effectively
Natural curiosity to understand client organisation context to enhance understanding of change and training needs to provide best possible client outcomes
Interest in ongoing learning
Benefits
Home-Based Contract:Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
Generous Holiday Allowance:Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
"Free Fridays" Initiative:Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
Financial Security:Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
Pension Scheme:Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
Income Protection:Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
Health and Well-being:Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
Technology and Tools:Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
Wellness Initiatives:Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
Environmental Responsibility:Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.
Company
NTT DATA Business Solutions
We understand the business of our clients and know what it takes to transform it into the future.
10001+ employees
H1B Sponsorship
NTT DATA Business Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (40)
2023 (68)
2022 (26)
2021 (11)
Funding
Current Stage
Late StageRecent News
TechAfrica News
2025-03-27
prnewswire.co.uk
2025-03-26
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