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Squire Patton Boggs · 1 day ago

IT Support Analyst

New York, United States

Full-time

Onsite

Entry, Mid Level

$80K/yr - $105K/yr

3+ years exp

Squire Patton Boggs is one of the world's strongest integrated legal practices, and they are seeking an IT Support Analyst to join their team. The IT Support Analyst is responsible for the quality of local technology service delivery, providing support for PC-related and telecommunications issues while ensuring a high-quality technology experience for users.

Financial ServicesLaw EnforcementLegalProfessional Services

H1B Sponsor Likely

Responsibilities

Provides 1st and 2nd level end-user support for PC-related and telecommunications issues

Provides desk-side support and other face-to-face support services for supported users, such as one-to-one advice, configuration services, clinics, and proactive maintenance services

Maintains an accurate and up-to-date audit of hardware for the office, including PCs, laptops, printers, and other hardware as directed. Assists with the administration and maintenance of automated asset tracking tools

Provide support for hardware, including PCs, laptops, peripherals, telephones, mobile devices, and printers. Provide hands-on hardware support, physical deployment/installation and preventative maintenance

Ensures that internal and external users of conference rooms enjoy a professional, high-quality technology experience. Manage conference room equipment including laptops, projection, video conference systems, wired and wireless networking, telephony, printing, digital signage and ancillary A/V systems

Supports the New Jersey office both remotely and in-person as needed

Qualification

PC supportTelecommunications supportMicrosoft OfficeMicrosoft WindowsCommunication skillsTeamwork

Required

Bachelor's degree or three to five years' experience of working with PCs and related peripheral material, or three to five years of help desk or training experience, or equivalent combination of education and experience

Experience working within a customer service environment

Knowledge of Microsoft Office

Knowledge of Microsoft Windows

Knowledge of desktop applications, preferably in a legal environment

Experience with PC-based systems, mobile devices, remote access tools, and web conferencing solutions

Strong communication skills and teamwork

Benefits

Excellent benefits

Competitive compensation

The opportunity to work in a professional, collaborative work environment

Company

Squire Patton Boggs

Glassdoor3.9

Squire Patton Boggs offers legal services in business immigration, data privacy, natural resources, and financial services.

Founded in 1890

New York, New York, USA

1001-5000 employees

https://www.squirepattonboggs.com/en

H1B Sponsorship

Squire Patton Boggs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (3)

2023 (4)

2022 (7)

2021 (3)

2020 (3)