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SAS Retail Services · 1 day ago

Retail Operations Manager

Kansas City

Full-time

Onsite

Mid, Senior Level

5+ years exp

SAS Retail Services is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services. The Retail Operations Manager is primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization, overseeing specific segments of clients and/or retailers within an assigned geography.

ConsumerE-Commerce PlatformsRetail

Responsibilities

Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region

Develop people through training and direct organizational and team development initiatives using performance management tools, including: performance reviews, in-store assessments, individual associate development plans & succession planning documentation

Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy

Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility

Grow base business and add new business

Driving and travel are essential duties and function of this job

Qualification

Retail managementP&L managementBudgetingForecastingCustomer managementAnalytical skillsTeam developmentMicrosoft Office SuiteSupervisory skillsCommunicationOrganizational skills

Required

High School Diploma or GED or equivalent experience is required

5+ years of retail experience with associate management

1-3 years of successfully managing Retail Merchandisers, P&L, budgeting and forecasting, and managing client expectations either personally or through a team

Customer and client management

Excellent written communication and verbal communication skills

Ability to direct, lead, coach, and develop people